Industry Report
Datto surveyed more than 1,800 managed service providers (MSPs) worldwide to learn more about what makes them tick. The result: A wealth of data and insights on topics that range from how they run their business, the solutions they use to serve clients, and their predictions for the next few years.
Nearly all respondents said that they offer managed security and cloud services today and are optimistic about growth in both areas.
Security services are nearly ubiquitous among survey respondents.
50% of MSP clients have shifted more than half of their workloads to the cloud.
More MSPs use CIS than any other security and compliance framework.
Most MSPs believe that now is a good time to be in the industry, and competition is on the rise.
of respondents have been in business between 6 and 11 years
believe now is a good time to be an MSP
said that competition is their biggest challenge