'Sorry Sir, Google Docs Ate My Homework…'

November 16, 2017

'Sorry Sir, Google Docs Ate My Homework…'

By Annie Stroud

If you were one of the unlucky ones who fell victim to Google Documents being inaccessible on Wednesday 15th November, then now might be a good time to ask yourself, ‘are my files really protected from Ransomware and cyber attacks or could I be doing more?’. According to a recent BBC report, the online document system was down for many users across the world, meaning that a large number of businesses faced a significant amount of downtime.

Users were stopped in the their tracks with error message ‘502. The server encountered a temporary error and could not complete your request. Please try again in 30 seconds’. We can only imagine there would have been many frustrated users and a lot of keyboard bashing!

The system has faced quite a few glitches in the last couple of weeks. Which again begs the question, are your files well and truly protected or do you need to consider using a different solution such as Datto’s SaaS protection...

Storing your files in the cloud is one of the biggest solutions in the technology sector and without being able to access important data fully, many businesses will face the backlash. If you’re editing and saving documents in the cloud, you need to make sure that your applications are safe, secure and backed up regularly. Especially businesses which rely on software. Your systems need to be stable and reliable.

Google have since released an apology stating "We apologise for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better".

It won’t be the last time something like this happens, so will your business be prepared…?

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