Selecting Backup and Data Protection for the SMB: 6 Criteria to Look For

October 28, 2015

Selecting Backup and Data Protection for the SMB: 6 Criteria to Look For

By Michaela Scampoli

Today’s small to mid-sized businesses, or SMBs, are creating more data than ever. Their growth calls for more robust solutions to back up their business-critical data. Due to limited financial and IT resources, it is crucial for SMBs to know exactly what to look for in a backup solution.

When choosing a backup solution, SMBs should look for 6 important pieces of criteria: comprehensiveness, ease of use, recoverability, performance and reliability, affordability, and scalability. 

Small businesses generally do not have a dedicated IT department that can manage separate backup, recovery and business continuity solutions. Does the solution provide key functionality that is seamlessly integrated? A combination of on-premises and cloud-based services offer the best total protection for businesses of all sizes, especially small businesses.

Ease of Use
As SMB employees tend to take on multiple roles at work, managing IT shouldn’t be one of them. Solutions that offer intelligent user interfaces and are also supported by a vast network of managed service providers are often the best choices.

Most SMBs carry less than a month of operating costs in cash, so downtime can quite literally ‘break the bank’. Instant recovery capabilities can remedy this. Hardware systems do sometimes fail, and at that point users can rely on instant virtualization of failed systems.

Performance and Reliability
It makes sense that quicker and more frequent backups limit data loss. So when choosing a reliable solution, SMBs should choose one that is performs backups very often. An ideal solution is incremental backup, where the technology adds what you’ve changed or deleted, rather than backing up the entire volume of data repeatedly.

With limited financial resources, many SMBs opt for cheaper solutions, which allot them less functionality. Cheaper solutions may seem like the right call in the moment, but down the road it can be quite costly when the solution doesn’t do all that an SMB needed to prevent downtime. It’s important to find the most cost-effective and affordable solution- which won’t require sacrificing significant features and capabilities.

Successful small businesses often grow into larger businesses. With that comes the creation of more and more data. Alongside this growth is a need for more advanced backup and business continuity solutions. Selecting a provider who works with businesses of all sizes, promises SMBs a bigger selection of products and services to meet their needs as they evolve.

Alongside the above criteria, there are also some bonus features available to equip SMBs with the most functionality and room for growth. To learn about those extras, check out the guide below.

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