Mar 17, 2020
Disaster Recovery Tests Made MSPeasy
The purpose of IT disaster recovery testing is to discover flaws in your disaster recovery (DR) plan, so you can resolve them before they impact your ability to restore operations. For managed service providers, DR testing should be considered essential. Regular testing is the only way to be certain you can restore customer operations quickly following an outage. As you are well aware, managed services success is all about delivering a stellar customer experience. DR testing is a key part of that. If you are serious about delivering top-notch customer service, DR testing should be a priority.
In our eBook Disaster Recovery Tests Made MSPeasy we take a look at a few ways in which you can ensure your disaster recovery plan is up to scratch. Let’s take a look at some of the key findings:
Choose Technology That Facilitates Testing
What does this mean exactly? Today’s disaster recovery systems take frequent image-based backups and replicate server images to the cloud. In the event of a primary server outage, operations can be restored directly from a backup instance of a virtual server on-premises or in the cloud. This approach is commonly referred to as “instant recovery.” Datto’s version of this technology is known as Instant Virtualisation. Instant recovery technology fundamentally changed how DR testing is performed by allowing users to easily spin up virtual machines (VMs) and test the ability to restore operations. The testing process will vary depending on the backup system that you choose.
How frequently should you perform disaster recovery tests? Unfortunately, there’s no magic number. Again, it’s a matter of balancing customer needs with your time and resources. For example, you might conduct local spin up tests quarterly and a more comprehensive cloud failover twice a year.
Report The Results Of Your Tests
Sharing the results of your DR testing gives you the opportunity to illustrate the value you deliver to your customers. One popular approach is to share the results of your DR testing during a quarterly business review (QBR) with your customers. Remember: the purpose of DR testing is to identify issues BEFORE they impact your ability to restore.
Looking to improve your Disaster Recovery Tests? Why not download the full eBook Disaster Recovery Tests Made MSPeasy here.