September 15, 2021
Datto’s Autotask PSA Growth Package A Powerful Solution To Help Emerging MSPs
New and emerging Managed Service Providers (MSPs) face multiple challenges, balancing time and staffing constraints, prioritising issues, and making critical decisions to grow their business based on data from disparate systems.
A Professional Services Automation (PSA) platform is a critical tool most MSPs leverage to manage and grow their business by providing a singular view into customers, internal operations, and profitability. However, emerging MSPs’ needs and challenges are significantly different from larger, more established MSPs.
Emerging MSPs require a simple platform that’s easy to learn and use, can provide visibility to drive productivity, client satisfaction, informed decisions, and profitability--and can grow with them as they mature. Picking the best solution can be a challenge. Many of the recent PSA platforms don’t provide the advanced functionality and workflows required as their organization grows. On the other hand, established and fully-featured PSA platforms are time-consuming, disruptive, and overwhelming to implement and learn, leading to many core features being underutilised or not being used at all.
Autotask PSA Growth Package
Datto’s Autotask PSA Growth Package is a powerful solution designed to help emerging MSPs quickly and successfully maximise their PSA investment and deliver the efficiency, accountability, and insights needed to grow their business. As a channel-only vendor, Datto’s sole focus is providing solutions for MSPs. Leveraging our knowledge of industry best practices and MSP workflows, Datto designed the Autotask PSA Growth Package to simplify the way emerging, growing MSPs onboard and use their PSA.
The Autotask PSA Growth Package combines the Autotask PSA Premium edition feature set with a new templated, self-onboarding option to quickly help emerging MSPs onboard to an established PSA platform with a proven track record of 99.99% uptime. Having transitioned thousands of partners onto Autotask PSA, Datto has developed pre-configured, self-onboarding business templates for Autotask PSA built on best practices for emerging MSPs that will work out-of-the-box. These templates, along with in-product wizards and demo videos, help provide a step-by-step setup for Autotask PSA, enabling onboarding in just days (versus months) and utilising more of Autotask PSA’s core capabilities to maximise their investment. MSPs can even disable features until they are ready for them. With a modern and intuitive user interface, MSPs will be up and running in a minimal amount of time with the tools needed to resolve tickets faster, improve customer satisfaction, and make informed decisions.
Looking for a PSA platform that takes the complexity out of the onboarding process, maximises your investment and use of core features, and helps grow your business by delivering the insights and efficiency needed for your IT managed services business? Learn more about the Autotask PSA Growth Package today!