Sandra is the MD of Alphanet Ltd, a small family run business in Reading offering IT support services to businesses in the Thames Valley Area for the past 25 years. Sandra’s day to day role is a mixture of sales and workstation/server support, and is responsible for the implementation and management of all cloud services.
Whilst Alphanet have moved a portion of their business into the MSP arena, they still offer a variety of consultancy, supply, onsite support and the traditional break/fix assistance to their customers. Sandra believes in customer relationships being key;
‘Understanding a customer’s business gives us a great insight into their IT requirements, allowing us to recommend products and services which fit their specific needs. To our customers we are not just a supplier, we are a Partner.’