February 16, 2016
As we continue to grow at Datto, we’re constantly looking for the best and brightest to improve our team. Sometimes, that means finding new talent and other times that talent is already in the company.
Datto has officially announced the appointment of R. Brooks Borcherding as its chief revenue office (CRO) and Emily Glass as the vice president of customer experience.
Borcherding is an industry veteran with more than 25 years of enterprise IT, cloud computing and services experience. He is charged with overseeing Datto’s revenue growth for sales, marketing and the business development teams. He was previously the president of Cloud Advisory Services, LLC, and prior to that senior vice president of enterprise and carrier sales at Time Warner Cable (TWC). Borcherding also led NaviSite, a leading provider of enterprise-class managed cloud services, as its CEO and president, through a global expansion and the 2011 acquisition by TWC. His background also includes successful tenures at Avaya, Cisco and Accenture.
Glass has been a part of the Datto and Backupify team for a while now. Formerly the vice president of customer care at Backupify, and most recently the vice president of training and professional services at Datto, Glass will now lead the company’s training and support departments in a joint effort to enhance customer experience. The initiative will involve an expanded Datto Academy with sales and technical educational resources, an online community for partners, and personalized support options, built on a foundation of trust between Datto and its partner organizations.
For more information on this exciting addition for Datto, read the news release. As always, you can get more great Datto news from the Datto Newsroom.