When Flood Strikes, Datto Delivers a Prescription for Disaster Recovery

In the wake of the 2016 Louisiana flooding, thousands of homes and small businesses were affected. Amid the 10-day span, a state of emergency was declared, and medical services were in high demand. During this time, Advanced Office Systems (AOS), a Baton Rouge-based Managed Service Provider (MSP), played an integral role in keeping a pediatric clinic running.

In August 2016, Fred Self, Senior Technical Consultant at AOS, awoke to find his front yard submerged in water. He soon learned his client’s office, a local pediatric clinic that sees 100+ patients a day, was under two feet of water. All power and IT connections were out. With the expected uptick in the need for medical services due to the severe flood, his client needed access to patient data to write prescriptions and access medical records.

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