Datto Delivers Streamlined Monitoring and Management of Datto Devices with New ConnectWise Integration

Jul 25, 2016

Managed Service Providers Drastically Increase Efficiency by Leveraging Datto and ConnectWise LabTech Together

Managed Service Providers Drastically Increase Efficiency by Leveraging Datto and ConnectWise LabTech Together

Norwalk, CT (July 25, 2016) Datto, an innovative provider of total data protection, today announced that its platform is now seamlessly integrated with LabTech®, the industry’s leading remote monitoring and management (RMM) solution developed by ConnectWise®. Datto can now be easily administered through LabTech’s centralized remote console, giving managed service providers (MSPs) that use both Datto and LabTech the opportunity to save time and money by managing their customers through a single, user-friendly portal. 

Datto’s solutions, designed to protect business data no matter where it lives, helps businesses avoid costly downtime and ensure critical data is backed up and readily available. Through Datto’s new integration with LabTech, MSPs can log in to LabTech’s powerful IT automation tool to instantly see the backup status of their devices. MSPs using Datto and LabTech together can view and remotely manage all of their client’s devices from one place. At DattoCon 2016, Datto’s partner conference, MSPs expressed interest and enthusiasm in the integration which saves them hours and dollars as MSPs can increase efficiency by viewing the client information they need in a format they’re familiar with.

“For many of Datto’s partners, a good portion of their day is already spent in LabTech’s console managing machines and responding to tickets from clients,” said Ian McChord, Vice President of Product Management at Datto. “This integration offers tremendous value as these partners will now be able to manage their entire fleet of Datto devices, safeguarding their client’s data, from one place.”

“We’re very excited to have Datto join our fantastic library of integrators,” said Jeannine Edwards, Senior Director, ConnectWise Platform Strategy. “They have joined an elite group of ConnectWise integrators who’ve made an investment into collaborating on the best integration experience for our partners.”

According to Andrew Hutchison, Network Operations Manager at BlackPoint IT Services, “We recently began using the Datto plugin with LabTech and it’s an amazing way to view active alerts we may have otherwise missed and to match Datto devices to the companies we manage with LabTech. The Datto LabTech integration is a helpful move and we’re looking forward to the continuous development of the plugin.”

About Datto
Datto protects essential business data for tens of thousands of the world’s fastest growing companies. Our Total Data Protection platform delivers uninterrupted access to data on site, in transit and in the cloud. Through Datto’s network of partners, we provide forward-looking technology companies with products and services designed to continually keep business running, combined with unrivaled customer service and unmatched accountability.  Datto is headquartered in Norwalk, Connecticut, and has offices in Rochester, Boston, Toronto, London, Singapore, and Sydney. Learn more at datto.com.

About ConnectWise
ConnectWise® transforms how technology solution providers successfully build, manage and grow their businesses. Through the ConnectWise® Business Suite™ – a comprehensive set of award-winning solutions that deliver a seamless, simple user experience – ConnectWise gives its partners the ability to increase productivity, efficiency and profitability. Just as importantly, ConnectWise’s relentless commitment to innovation and unparalleled passion for partner success assures its partners have comprehensive business support through every step of their journey. Today, more than 100,000 users in over 50 countries take advantage of the competitive edge that comes from ConnectWise solutions and its powerful network of ideas and experts. For more information, visit www.ConnectWise.com or call 800-671-6898.