CyDesk for standard telephony integration & CyCX-Connect for Contact Centre Solutions
Since 1995, CyTrack has been working with businesses across the globe to improve customer experience, increase productivity and save costs through effective interaction and communication technology. Our tailored solutions and agile approach delivers our clients the cutting edge of telephony integration solutions, omni-channel customer experience and contact centre solutions. Our solutions are communications platform agnostic and we can integrate to the PBX you use now or offer cloud based subscription services for your business.
Connect Autotask to a wide range of leading telephony and communication platforms with CyTrack CyDesk and CyCX-Connect Contact Centre solutions. Integrate Autotask to traditional manufacturers such as Avaya, Panasonic, Mitel, Broadsoft, Ericsson, Cisco and more through to cloud based VoiP solutions such as Microsoft Skype for Business, Microsoft Teams and open platforms such as Asterisk. More than ever the need for remote working, contact centre business processes and omni channel communication is required for delivering the most effective customer experience and ensuring efficient and high level services.
Available globally - Presently English but a language portal is available for translation services if required, the product supports internationalisation.
Documentation - https://web.cytrack.com/
Contacts for Sale & Support:
Australia & International - Outside Australia +61 7 5553 9800
Sales & Enquiries : 1800 298722 firstname.lastname@example.org
Technical Support : 1300 294357 email@example.com
UK & Europe
Sales & Enquiries : +44 (0) 1245 860199 firstname.lastname@example.org
Technical Support : +44 (0) 1245 408791 email@example.com
Video - https://vimeo.com/409591191