Backup Radar
Backup Radar is a world class backup monitoring solution that integrates and supports over 300 backup products. Backup Radar automates the MSP workflow to ensure that backup monitoring never goes unchecked. We provide MSPs a single pane of glass for all of their backup and alert monitoring to automate their business processes such as ticket creation and closing, ticket grouping, scheduled and on demand reporting, dashboards and alerting to ensure no critical issues with backups are missed.
Backup Radar integrates directly with Datto Autotask and Datto Backup through an API. Backup Radar also supports the email based reports for the SaaS backup solutions.
- All of your backup products in one portal and on one report.
- Automate backup ticketing by device type, product type, tech team, queues
- Update/Automatically close open tickets once backups return to normal
- Send daily, weekly or monthly backup reports brandable monthly to your team or clients
- Flexible dashboards for visibility into all backup issues
- BrightGauge Integration for your monthly or quarterly business reports
- IT Glue Integration that updates backup information and statuses in IT Glue for easy access for technicians
- Compliance reports and actions that date/time stamp backup checks
Available worldwide in English.
Sales information can be found by visiting us at https://www.backupradar.com and submitting a request.
Our support is provided in app and via email to support@backupradar.com.
Documentation: All of our technical documentation can be found at https://support.backupradar.
The relevant Datto docs are listed below:
https://support.backupradar.com/hc/en-us/articles/115005116233-Setup-Datto-API-Integration
https://support.backupradar.com/hc/en-us/articles/225143587-Setup-Autotask-Integration