Helpdesk & NOC

Axcient

Axcient is a cloud platform that eliminates data loss, keeps applications up and running and makes sure that IT infrastructures never go down. Designed for today’s always-on business, Axcient replaces legacy backup, business continuity and disaster recovery software and hardware. It reduces the amount of expensive copy data in an organization by as much as 80%. Trusted by thousands of businesses to store and protect more than 10 billion files and applications, Axcient maximizes productivity, reduces cost and eliminates risk.

Integration Features

The Axcient Autotask Integration allows the Axcient application to automatically generate a service ticket within Autotask based on one or more alert conditions, such as the protected device falling outside the Restore Point Objective.

Autotask Integration – Appliance UMC

Axcient-Autotask Integration Configuration - Web application

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