Remote Monitoring & Management (RMM)
Auvik Networks
Remote Monitoring & Management (RMM)
Auvik alerts sync automatically to Autotask tickets and back again for streamlined ticket management. And Auvik network inventory syncs smoothly into your Automate configurations to give you more accurate documentation in a fraction of the time.
Integration Features
- Two-way alert syncing
- Auvik alerts automatically create tickets in Automate.
- When the ticket closes in Automate that information is pushed back to Auvik to automatically dismiss the alert.
- Map Auvik alert severities to your Autotask priorities.
- Customize which alerts are sent to the appropriate ticket queue.
Configuration syncing :
- Sync device details like device name, IP addresses, and serial numbers into Autotask.
- Map defined fields in Auvik to custom fields of your choosing in Autotask.
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Support: http://support.auvik.com/