2:00 PM - 3:00 PM
GMS Live Expert
Director of Partner Development
A 16-year Channel Veteran, Danny is the Director of Partner Development at GMS Live Expert. Danny has assisted over 1,000 MSPs to recognize and seize revenue opportunities in the price sensitive SMB market. His role at GMS is to help MSPs bolster their managed services offering by leveraging GMS Live Expert’s Help Desk and NOC service; a market-leading North American based, 24/7 service currently supporting over 500,000 tickets per year! Having experienced tremendous growth during his tenure at GMS, Danny and his teammates know what it takes to succeed in this space.
Director of Business Development
Randy helps IT Service Providers like you adopt a cost-effective model to scale your IT business. With well over a decade of experience in the Channel, Randy thoroughly understands just how hard it can be to grow an IT business. He works with MSPs to help align service delivery costs directly with top line revenue by implementing the GMS support system. With 500,000+ issues resolved last year, Randy certainly has a few trade secrets that you can benefit from.
Director of Marketing
Dan is the Director of Marketing at GMS Live Expert, an Outsourced Help Desk and NOC designed specifically for IT Service Providers. Dan and his team help you align your service delivery costs with top line revenue, enabling you to unlock the growth potential within your business. With GMS on your side, you and your team are given precious time back in your day to focus on revenue generating activities while we handle your customers day to day support requirements.