PSA Service-Level Management: Successfully Meeting Your SLAs

12

August 2020

time

2:00 PM - 3:00 PM EST

Calling all Autotask PSA partners! We know that successfully meeting your service-level agreements (SLAs) increases both client satisfaction and your team's performance by setting clear expectations. In order to do so, the correct configuration and visibility is essential. Join us for an upcoming webinar during which our Implementation team will show you how to move your business up to the next level by successfully configuring, meeting, and reporting on your SLAs.

From this webinar, you will learn:

  • The structure of SLAs within Autotask PSA
  • How to identify SLA Hierarchy
  • SLA reporting using widgets
  • And more!

Our Presenters

Monique Cilliers

Monique Cilliers

Datto

Customer Trainer