Business Analytics & DashboardsHelpdesk & NOCUtilities

IT Glue

IT Glue – Integration document

IT Glue™ is a SOC 2 compliant IT documentation platform that puts mission-critical information at your fingertips, improving team efficiency and consistency. Their integration with Datto RMM offers the following:
• Discovers all Autotask PSA companies or Datto RMM sites and devices.
• Matches Autotask PSA companies or Datto RMM sites to organizations in IT Glue using the Datto RMM Name field.
• Suggests organizations based on name and pattern recognition.
• Matches devices to configurations in IT Glue using a MAC address or serial number.
• Suggests configurations based on the exact name.