Even a good backup can fall victim to disaster. When systems are completely wiped out, transferring data from an outside connection to the end user’s production machine could take days, weeks, or months depending on the amount of data and the connection speed. To eliminate this issue, Datto offers offsite device seeding, also known as RoundTrip and Reverse RoundTrip. Datto will send MSPs a large dataset from our cloud on an external harddrive to enable MSPs to restore faster, eat up less bandwidth, and get customers back in business faster.
A complete business continuity provider, Datto covers all that is needed to prepare for and react during disasters and supports all aspects of service delivery. Although SIRIS has easy installation, backup and restore processes, MSPs can directly access tech support by phone at any time of day or night when they need them.
Every day, our techs help with 40-50 disaster recoveries at no charge to partners, illustrating our commitment to support.