Datto RMM has an incredibly powerful monitoring engine which can give you vital information on the status of your managed endpoints proactively, so you can identify and resolve issues that arise before they impact on your customers.
In this video, George Cochrane runs through a few examples of the Autotask PSA and Datto RMM tools for MSP working together to achieve much more than the sum of two parts.
The company was using a legacy remote monitoring and management (RMM) tool that they had outgrown and was separate from their other business management platforms.