As the world’s leading provider of cloud-based software and technology solutions delivered by managed service providers (MSPs), Datto believes there is no limit to what small and medium businesses can achieve with the right technology. Datto offers Unified Continuity, Networking, and Business Management solutions and has created a one-of-a-kind ecosystem of MSP partners. These partners provide Datto solutions to over one million businesses across the globe. Since its founding in 2007, Datto continues to win awards each year for its rapid growth, product excellence, superior technical support, and for fostering an outstanding workplace. With headquarters in Norwalk, Connecticut, Datto has global offices in the United Kingdom, Netherlands, Denmark, Germany, Canada, Australia, China, and Singapore. Learn more at datto.com.
You will report to the Manager, Systems Engineering
Staff Systems Engineer
Datto, the world’s leading provider of IT solutions delivered through managed service providers, is looking for a Staff Systems Engineer to join a rapidly growing team. Datto is an innovative company at its core and is an exciting and dynamic workplace. We are 100% focused on our managed service provider partners and believe that with the right technology, managed service providers can change how businesses around the world operate. Datto provides data protection, business continuity, networking, business management, and file backup and sync products that enable and protect the clients of our 14,000+ partners. We are headquartered in Norwalk, Connecticut and have 22 offices worldwide.
More than someone who checks every box, we’re looking for people who are excited to work and grow at Datto. If that’s you we hope you apply for the role!
You enjoy teamwork
You come with new ideas and a unique point of view. You look forward to collaborating with a diverse team. You eagerly seek and give help. Transparency tops your list of values, and you contribute to a culture of respect and inclusion.
Inquisitive and focused, you see every challenge as an opportunity. You would rather create the future than wait for it.
You’re customer-focused and take pride in your work.
You put extra attention into details with all you do. You care about the work you provide to customers and how it reflects on yourself and Datto. When you find or see something wrong, you attempt to resolve it. You look for opportunities to not only better yourself, but others around you. You aim to be the best that you can be and always do the right thing.
What You’ll Do
The Infrastructure Engineer will ensure the overall system reliability, uptime, health, and performance of the Datto infrastructure. You’ll work closely with various stakeholders to understand the architecture and design of the Datto environment in order to help quickly resolve service impacting issues, detect and self-heal problems before they become service impacting, and provide valuable information and data back to the individual teams in order to improve the long-term reliability of the platform.
A Look Inside the Job:
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