Director, Product Specialist

Hammersmith | Reading

As the world’s leading provider of cloud-based software and technology solutions delivered by managed service providers (MSPs), Datto believes there is no limit to what small and medium businesses can achieve with the right technology.

Collaboration, teamwork, open communication, and transparency are vital to our success. Datto motivates and empowers our employees to grow through professional development, training opportunities, and internal promotions. Whether it's on one of our sport teams, monthly happy hours, or other company functions; work hard play hard is not just a cliché here. Comprehensive health care packages, fitness and education reimbursement are just a few of our benefits.

As a Director, Product Sales for Datto’s Product offering’s extension into public clouds, you are an entrepreneurial sales leader:

  • Self-directed in managing customer relationships and assuming subject matter expert responsibilities within the company; 
  • Are adept at designing solutions that meet the business and technical requirements of existing and prospective Datto Partners;
  • Engage in the most complex customer opportunities and environments, providing market expertise to support the Sales teams;
  • Collaborating with Datto’s Product Marketing team to hone the messaging and positioning of this first-of-its-kind offering within the Datto product line.

Responsibilities: 

  • Managing a pan-European team of product specialists
  • Collaborate and knowledge share with our global sales teams to ensure cross-organizational communication, understanding, and alignment; 
  • Help to create messaging and sales narratives around Datto product offerings;
  • Regularly engage with the Product Management and Product Marketing team to relay partner feedback collected from Sales, Specialists, Competitive Intelligence and Partner Communication;
  • Support the growth of new product cross sell /new partner to Datto through the ability to clearly articulate value prop, influence, overcome objections, and remain resilient throughout the sales lifecycle
  • Partner with sales teams and Executive Sponsors to educate existing and prospective customers about the superiority of our services - this could include conference calls, site visits, presentations and workshops;
  • Develop and maintain a set of metrics and KPIs for ongoing measurement to promote efficiency and productivity based on a data driven approach ;
  • Deliver Sales Enablement training and awareness initiatives for distribution, partner and Datto sales staff
  • Leverage deep understanding of competitors to provide internal teams with guidance on how to effectively compete with them;
  • Use Salesforce automation tools to track progress and report goals;
  • Proactively identify, scope, and drive procedural and process updates;
  • Design and implement strategic plans to reach sales targets;
  • Develop and promote monthly and quarterly sales objectives;
  • Lead and motivate team of Specialists to drive growth across EMEA
  • Work closely with Engineering and Product Management to influence new product design and existing product roadmap;
  • Demonstrate thought leadership representing the company at various public forums, and influence CxO stakeholders;
  • Engage with the management team across EMEA and input into future strategy and structure.
  • Engage with distributors and partners, gain feedback and help shape product strategy

Required Skills: 

  • Demonstrable business acumen and a deep understanding of business sales processes
  • Strong experience with Salesforce.com or equivalent CRM
  • Exceptional verbal and written communication skills including excellent negotiation
  • Proven ability to articulate the distinct aspects of products and services
  • Ability to analyze data to highlight trends and identify problems
  • Demonstrated track record of leading using strong influence leadership skills
  • Ability to work in a distributed team across multiple time zones and a globally distributed workforce
  • Experience working within the MSP channel is a major plus

At Datto, we believe our employees are our greatest asset and offer all full-time employees a wide-ranging benefits and perks package in the UK, including:

  • “Datto University” virtual on-boarding program complete with Datto Swag
  • Private health/dental insurance
  • EAP (Employee Assistance Program) 
  • LifeWorks offering discounts at local retailers/restaurants 
  • Income protection
  • LinkedIn Learning
  • Datto Academy Learning Platform
  • Headspace App Subscription
  • Talent Development Team focussed on your career advancement
  • Free food, drinks, and fresh organic fruit in the office
  • Charity match program
  • Seasonal company events
  • Enhanced paid time off inclusive of family policies
  • Education reimbursement

By submitting an application, you acknowledge we will process your data in order to consider you for the position you apply for and for other open positions within our company for which you may be suited.  We collect and store your data in accordance with our Recruiting Privacy Practices.

Datto is an equal opportunity employer.

Director, Product Specialist

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