GTM Systems Manager

Boston | Dallas | Norwalk | Rosemont

As the world’s leading provider of cloud-based software and technology solutions delivered by managed service providers (MSPs), Datto believes there is no limit to what small and medium businesses can achieve with the right technology. Datto offers Unified Continuity, Networking, and Business Management solutions and has created a one-of-a-kind ecosystem of MSP partners. These partners provide Datto solutions to over one million businesses across the globe. Since its founding in 2007, Datto continues to win awards each year for its rapid growth, product excellence, superior technical support, and for fostering an outstanding workplace. With headquarters in Norwalk, Connecticut, Datto has global offices in the United Kingdom, Netherlands, Denmark, Germany, Canada, Australia, China, and Singapore. Learn more at

A Look Inside the Job:

  • Work with IT and other functional teams to identify go to market (GTM) system, tool, and application inefficiencies, assist in defining the solution, and oversight of the implementation.
  • Assist in prioritizing the GTM open items for the IT working council
  • Represent GTM in IT working council scheduling meetings and planning sessions
  • Oversee new product introduction (NPI) user acceptance testing for impact on GTM systems and processes
  • Represent GTM for NPI introduction to align expected selling motion will meet anticipated KPIs
  • Identify gaps between selling processes and tool/application configuration. 
  • Lead, facilitate and influence process improvement initiatives in order to feed, develop and grow the business
  • Proactively seek and action feedback from internal stakeholders on the end-to-end process improvements
  • Ensures end-to-end process maps/documents are established and maintained to align with process changes and support delivery execution
  • Audit and monitor, benchmarks and provides scorecard reports on tool/application improvement delivery

About You:

  • Experience in influencing, driving, and delivery of CRM, CPQ, or PRM initiatives
  • Experience in Sales, Sales Operations, Marketing Operations, or Revenue Operations.
  • A proven track record of supporting GTM transformation projects in high-tech companies
  • Adept at looking cross-functionally, weighing competing ideas and priorities to create solutions to drive the business forward
  • Understands and seeks out knowledge of the business
  • Listens and communicates effectively; encourages others to share their views, seeking out diversity of thought

At Datto, we’re committed to cultivating a healthy, positive and growth enabling environment. We are proud of our wide ranging benefits package which is available to all full-time employees, including:
  • “Datto University” virtual on-boarding program
  • Employee Assistance Program
  • LinkedIn Learning
  • Headspace App
  • Generous paid paternal leave
  • A dynamic and socially active work culture, including Employee Resource Groups
  • Networking and career development opportunities
Note: We are looking only for candidates willing to join us directly as W2 employees (No 3rd party candidates)
By submitting an application, you acknowledge we will process your data in order to consider you for the position you apply for and for other open positions within our company for which you may be suited. We collect and store your data in accordance with our Recruiting Privacy Practices.

Datto is an equal opportunity employer.

GTM Systems Manager


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