Staff QA Engineer II

Albany | Boston | Norwalk | Remote | Rochester | Toronto

As the world’s leading provider of cloud-based software and technology solutions delivered by managed service providers (MSPs), Datto believes there is no limit to what small and medium businesses can achieve with the right technology. Datto offers Unified Continuity, Networking, and Business Management solutions and has created a one-of-a-kind ecosystem of MSP partners. These partners provide Datto solutions to over one million businesses across the globe. Since its founding in 2007, Datto continues to win awards each year for its rapid growth, product excellence, superior technical support, and for fostering an outstanding workplace. With headquarters in Norwalk, Connecticut, Datto has global offices in the United Kingdom, Netherlands, Denmark, Germany, Canada, Australia, China, and Singapore. Learn more at datto.com.

The BCDR Cloud Team enhances and maintains the software powering offsite data storage, disaster recovery and business continuity operations that is distributed across more than 3500 storage and compute servers protecting over 500 PB of data around the world -- we refer to it as the Datto Cloud. The Datto Cloud is responsible for hosting backup data replicated from over 80,000 backup appliances that are deployed across all 7 continents. In addition to hosting this replicated data, the cloud provides business continuity and disaster recovery services such as: VM image exports, file exports, virtualization, ransomware protection, and full business continuity via virtual networks, virtual machines and secure VPN connectivity. 

You will report to the Manager of Quality Assurance.

A Look Inside the Job:  

  • Participate as a quality ambassador, engineer and eyes of the customer as a member of an agile software development team
  • Identify test strategies that transition into detailed test specifications for existing and new features
  • Create and drive the automation vision for enabling a reduction in regression test cycle time with a high degree of confidence in the quality of releases
  • Lead the development of automated tests as part of the software development lifecycle 
  • Ability to maintain a dynamic, complex, and ever-changing test environment
  • Coordinating efficiencies with DevOps to drive release management

About You:

  • A Bachelor’s degree in Computer Science, Management Information Systems or Software Engineering; or equivalent work experience
  • 10+ years of hands-on experience in software quality assurance with the ability to read and understand code, and verify acceptance criteria
  • Proficiency in Python automation (or similar object oriented languages)
  • Experience working in an agile environment
  • Experience testing APIs and implementing API automated testing
  • Experience with backend performance, stress and recovery testing
  • Root cause analysis, results analysis and performance analysis 
  • Proficient with Linux, networking, file systems, and virtualization
  • Deep understanding of quality assurance methodologies and concepts
  • Excellent problem-solving skills
  • Able to find opportunities for improvement and tackle them without external direction
  • Familiarity with object-oriented programming concepts

Bonus Points:

  • Programming experience with PHP
  • Experience with virtualization technologies such as VMWare, KVM and containers
  • Knowledge of networking concepts (e.g., TCP/IP, Multicast, Unicast, VLAN, OSI, etc.)
  • Knowledge of infrastructure (e.g., firewalls, iptables, ipsec, hypervisor, storage, monitoring, security, etc.) and have experience working with a cloud solution
Benefits:

At Datto, we’re committed to cultivating a healthy, positive and growth enabling environment. We are proud of our wide ranging benefits package which is available to all full-time employees, including:
  • “Datto University” virtual on-boarding program
  • Employee Assistance Program
  • LinkedIn Learning
  • Headspace App
  • Generous paid paternal leave
  • A dynamic and socially active work culture, including Employee Resource Groups
  • Networking and career development opportunities
Note: We are looking only for candidates willing to join us directly as W2 employees (No 3rd party candidates)
 
By submitting an application, you acknowledge we will process your data in order to consider you for the position you apply for and for other open positions within our company for which you may be suited. We collect and store your data in accordance with our Recruiting Privacy Practices.

Datto is an equal opportunity employer.

Staff QA Engineer II

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