Senior DevOps Engineer (SaaS)

Datto, the world’s leading provider of IT solutions delivered through managed service providers, is looking for a Senior DevOps Engineer to join a growing team. Datto is a creative company at its core and is an exciting and dynamic workplace. We're 100% focused on our managed service provider partners and believe that with the right technology, managed service providers can change how businesses around the world operate. Datto provides data protection, business continuity, networking, business management, and file backup and sync products that empower and protect the clients of our 14,000+ partners. We're headquartered in Norwalk, Connecticut and have 22 offices worldwide.

Diversity, Equity, and Inclusion

At Datto, we are a global team. We strive to be a diverse and equitable workplace, where everyone is valued, included, and has equal access to growth and development opportunities to maximize their full potential. We value diverse perspectives and foster a culture of transparency and trust. We will listen to all voices and model inclusive behavior as essential to our core values. We will invest in and empower our employees and partners as they deliver mission critical technology to small and medium businesses.

About You

More than someone who checks every box, we’re looking for people who are excited to work and grow at Datto. If that's you we hope you apply for the role!

You enjoy teamwork

You come with new ideas and a unique point of view. You look forward to collaborating with a diverse team. You eagerly seek and give help. Transparency tops your list of values, and you contribute to a culture of respect and inclusion.

You’re inquisitive

Inquisitive and focused, you see every challenge as an opportunity. You would rather create the future than wait for it.

You’re customer-focused and take pride in your work.

You put extra attention into details with all you do. You care about the work you provide to customers and how it reflects on yourself and Datto. When you find or see something wrong, you attempt to resolve it. You look for opportunities to not only better yourself, but others around you. You aim to be the best that you can be and always do the right thing. 

What You’ll Do

As a Senior DevOps Engineer you will join the SaaS Engineering team - working closely with Software Development, QE, Infrastructure, and Operations teams to develop tools to facilitate our software development and release processes, enable build and deployment pipelines, and manage development and test environments.  

Job function and responsibilities include : 

• Contribute to the maturing DevOps/Release Engineering function of Datto SaaS Protection utilizing methodologies such as Continuous Integration, Continuous Delivery, Agile, and Test-Driven Development
• Collaborate with the Product, Software Development, and Quality Engineering teams to reduce cycle time and increase overall quality and stability
• Design, develop, support, and maintain the deployment pipeline that brings code from developer to production.  
• Integrate with all of the relevant systems (e.g. source code management, build, change control, test automation) to ensure that code changes move smoothly through the pipeline with as little human intervention as possible
• Work hand in hand with the engineering team to optimize developer productivity ensuring that developer deployments can be done quickly and efficiently
• Partner and collaborate with the central DevOps team, which looks after the core infrastructure, and other functional DevOps teams across the broader portfolio of Datto products and services
• Monitor internal engineering systems
• Build and maintain efficient, reusable and reliable code
• Troubleshoot complex issues quickly and effectively; continually improve processes and reliability of the deployment pipeline

About You:

• Bachelor’s degree in Computer Science or equivalent experience
• Experience in software development, automation, infrastructure as code, and data-driven analysis
• Demonstrated experience building, managing, and supporting Kubernetes clusters
• Background leading and driving implementation and processes around configuration management tools such as Puppet, Ansible, and Salt
• Hands-on experience with mainline programming and scripting languages such as Shell, Python, Ruby, and Go
• Experience packaging and deploying software on and operating Linux or other UNIX variants
• Familiar with standard tools and platforms that enable continuous delivery such as GitLab, Jenkins, Kubernetes, Docker, JIRA, and ServiceNow.
• Virtualized hardware and infrastructure experience
• Solid understanding of the development lifecycle and how code flows from development to production
• Strong root cause analysis and troubleshooting competency
• Strong tendency to automate and monitor everything
• Excellent Communication Skills
• Ability to operate in a fast paced environment
• Self-motivated & willing to learn
• Ability to work independently and as part of a team

Benefits:

At Datto, we’re committed to cultivating a healthy, positive and growth enabling environment. We are proud of our wide ranging benefits package which is available to all full-time employees, including:

• Comprehensive health-care benefits
• Flexible paid time off policy
• Generous paid paternal leave
• “Datto University” virtual on-boarding program
• Access to more than 5,000 courses via LinkedIn Learning
• Education reimbursement
• Employee Assistance Program
• Headspace App
• Charity match program
• A dynamic and socially active work culture, including Employee Resource Groups
• Networking and career development opportunities
• And more!

Note: We are looking only for candidates willing to join us directly as W2 employees (No 3rd party candidates)

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Datto is an equal opportunity employer.