Sales Engineer

Sydney

As the world’s leading provider of cloud-based software and technology solutions delivered by managed service providers (MSPs), Datto believes there is no limit to what small and medium businesses can achieve with the right technology. 

Collaboration, teamwork, open communication, and transparency are vital to our success. Datto motivates and empowers our employees to grow through professional development, training opportunities, and internal promotions. Comprehensive health care packages and education reimbursement are just a few of our benefits.  

The Opportunity

Join our collaborative ANZ sales team as a technical sales expert (predominantly focussed on RMM) and identify solutions for our IT service provider partners. Remote for the time being, our Sydney office is based in Darling Harbour. 

A Look Inside The Job!

  • Gather Partner technology needs, create solution proposals, presentations & other communication to help Partner succeed and document all activity in SFDC (Salesforce.com)
  • Become a technical specialist on Datto's Business Management product suite, specifically RMM (Remote Monitoring Management)
  • Support sales team in small to medium size deals to meet or exceed sales targets
  • Opportunity planning with sales team
  • Deliver high quality technical demos, POCs, combat competitive threats and educate Partner on Datto key values and benefits
  • Maintain in-depth knowledge of product, certifications and competitive landscape and contribute to competitive intel & objection handling
  • Facilitate smooth transition from sales to delivery including appropriate documentation and review trial escalations 
  • Own and review Weekly/Monthly/Quarterly KPIs w/ Manager. Setup coaching meeting w/ mentor
  • Support tech webinars for partners/customers, industry and Datto-sponsored marketing events. 
What will you bring?
  • Excellent communication, presentation and negotiation skills to convey thoughts/technology effectively and convincingly
  • The ability to engage an audience and balance technical demonstrations with needs analysis
  • A passion for technology, and a desire to use that to help other businesses succeed
  • The desire to go in-depth on technical solutions and emerging technologies 
  • Exceptional questioning techniques and ability to solution sell
  • Team oriented and motivated toward a team based sales quota
  • Ability to solution sell, uncover needs and use a methodical and logical approach to address them
  • High degree of creativity/resourcefulness with an aptitude for problem solving
  • Time management, prioritisation and organisational skills
Technical skills
  • Experience navigating business management platforms: RMM (remote monitoring management) and/ or PSA (professional services automation)
  • Experience working in or with a MSP (Managed Service Provider) is advantageous 

Datto - A little more!

Datto offers Unified Continuity, Networking, and Business Management solutions and has created a one-of-a-kind ecosystem of MSP partners. Datto supports our partners 24/7/365. This commitment is a value at the core of every role in every office, always doing the right thing, and putting our customers first.

Benefits

At Datto, we’re committed to cultivating a healthy, positive and growth enabling environment. We are proud of our wide ranging benefits package which is available to all full-time employees, including:

  • “Datto University” virtual on-boarding program
  • Private health insurance
  • EAP (Employee Assistance Program)
  • Income protection
  • LinkedIn Learning
  • Headspace App
  • Charity match program
  • Education reimbursement

Datto is an equal opportunity employer. 

By submitting an application, you acknowledge we will process your data in order to consider you for the position you apply for and for other open positions within our company for which you may be suited.  We collect and store your data in accordance with our Recruiting Privacy Practices.

(AU Only) Note: Only candidates who are Australian Citizens or hold perm residency will be considered.

Agencies please note: This recruitment assignment is being managed directly by our internal talent team. We will certainly reach out to our external partners if we require additional talent options. Your respect for this process is appreciated.

 

Sales Engineer

Demographic Questions

Individuals seeking employment at Datto are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. In order to track the effectiveness of our recruiting efforts and ensure we consider the needs of all our employees, please consider answering the following questions.

Completion is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter and any information that you do provide will be recorded and maintained in a confidential file.

Your responses to any of the following questions will be anonymized and only used to improve Datto’s diversity and inclusion initiatives. These responses will not be used / reviewed in connection with your application for employment.

I identify my gender as:

I identify as transgender:

I consider myself a member of the LGBTQ+ community

I identify my sexual orientation as:

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Veteran status:

I have a physical disability:

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