Senior Program Manager I

Albany | Boston | Dallas | Irvine | Norwalk | Portland | Remote | Rochester

As the world’s leading provider of cloud-based software and technology solutions delivered by managed service providers (MSPs), Datto believes there is no limit to what small and medium businesses can achieve with the right technology. Datto offers Unified Continuity, Networking, and Business Management solutions and has created a one-of-a-kind ecosystem of MSP partners. These partners provide Datto solutions to over one million businesses across the globe. Since its founding in 2007, Datto continues to win awards each year for its rapid growth, product excellence, superior technical support, and for fostering an outstanding workplace. With headquarters in Norwalk, Connecticut, Datto has global offices in the United Kingdom, Netherlands, Denmark, Germany, Canada, Australia, China, and Singapore. Learn more at

You will report to the Director of Strategic Programs.

Does This Describe You:

You're collaborative and enjoy multi-layered roles; can compartmentalize to be both a leader and stakeholder in the same day.

A Look Inside the Job:

  • Coordinate and manage Datto’s multifaceted Internationalization Program comprised of efforts related to geographic need, technical capabilities, & language services
  • Partner with Product leads to document internationalization (i18n) and localization (l10n) requirements needed to deploy in global environment
  • Identify best practices and work with technical leads to incorporate into architecture & deployment process
  • Manage stakeholders & lead communication efforts for Program progression and ensure transparency into risks & program needs
  • Develop and execute on an internal and external change management plan
  • Own Project Management responsibilities for some of the individual projects; Drive execution by creating a tactical path of execution
  • Provide progress reports, proposals, requirements documentation, and presentations as needed
  • Develop a standard operating playbook to support entry into new markets, and to operationalize processes for localization of new products and new content
  • Propose recommendations and adjustments; Resolve conflict and deliver tough messages with grace

About You:

  • Demonstrated ability to deliver complex technical capabilities in global environments
  • Experience bringing products to market in multiple countries and via multiple languages
  • Have lived abroad or experienced multiple cultures first hand
  • Experience working with and presenting to C level Executives; able to communicate with clarity and precision
  • Comfortable identifying next steps with limited information or direction
  • Ability to inspire confidence in sponsors and important partners
  • 8+ years of Program Management experience
  • Bachelor’s degree from an accredited college or university
  • Advanced degree preferred
  • PMP or Project Management certification a plus

At Datto, we believe our employees are our greatest asset and offer all full-time employees a wide-ranging benefits package, including:

  • Comprehensive health-care benefits
  • Free lunch every Friday
  • Flexible paid time off policy
  • Free food, drinks, and fresh organic fruit
  • Fitness reimbursement
  • Charity match program
  • Education reimbursement
  • And more!

By submitting an application, you acknowledge we will process your data in order to consider you for the position you apply for and for other open positions within our company for which you may be suited.  We collect and store your data in accordance with our Recruiting Privacy Practices.

Datto is an equal opportunity employer.

Senior Program Manager I

Demographic Questions

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