As the world’s leading provider of cloud-based software and technology solutions delivered by managed service providers (MSPs), Datto believes there is no limit to what small and medium businesses can achieve with the right technology. Datto offers Unified Continuity, Networking, and Business Management solutions and has created a one-of-a-kind ecosystem of MSP partners. These partners provide Datto solutions to over one million businesses across the globe. Since its founding in 2007, Datto continues to win awards each year for its rapid growth, product excellence, superior technical support, and for fostering an outstanding workplace. With headquarters in Norwalk, Connecticut, Datto has global offices in the United Kingdom, Netherlands, Denmark, Germany, Canada, Australia, China, and Singapore. Learn more at datto.com.
As the Product Manager, you will be directly responsible for driving innovation within the Datto Administration Portal and internal APIs, with the objectives of improving operational workflows across Datto’s sales, services, and support teams, as well as Datto’s nine product lines
In addition to conceptualizing and driving key roadmap items supportive of product strategy, you will take a special role on the product team to manage cross departmental initiatives such as: (1) driving more accountability for ‘roadmap intake’ process by standardizing our participation in customer advisory boards, scalability addressing customer feedback via online forums, and enhancement requests (2) developing a comprehensive strategy for taking our industry-leading churn/cancellation rates and making them even better (3) embedding with our Sales & Success organizations to ensure that we’re collecting GTM feedback efficiently.
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Datto is an equal opportunity employer.
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