As the world’s leading provider of cloud-based software and technology solutions delivered by managed service providers (MSPs), Datto believes there is no limit to what small and medium businesses can achieve with the right technology.
Collaboration, teamwork, open communication, and transparency are vital to our success. Datto motivates and empowers our employees to grow through professional development, training opportunities, and internal promotions. Whether it's on one of our sport teams, monthly happy hours, or other company functions; work hard play hard is not just a cliché here. Comprehensive health care packages and education reimbursement are just a few of our benefits.
Datto's support squad in Sydney provide first hand advice and product triage to our MSP (Managed Service Provider) partners who are enhancing their businesses by using Datto’s wide ranging suite of applications. Our team delivers a genuine, partner centric and consultative support experience with their thorough knowledge, knack for troubleshooting and passion for resolution and partner satisfaction.
Does this sound like you?
You’re a self starter not afraid to own a problem - able to pick up new, complex information quickly and thrive in a fast paced environment where the customer’s experience is as important as the technical solve.
A Look Inside the Jobs:
We're are currently hiring in our SaaS Support team.
For our SaaS Application Support role you'll bring experience across file system basics, operating system navigation, conceptual network connectivity with good Internet and internet browser literacy
As well as:
Note: Only candidates who are Australian Citizens or hold perm residency will be considered.
Datto - A little more!
Datto offers Unified Continuity, Networking, and Business Management solutions and has created a one-of-a-kind ecosystem of MSP partners. Datto supports our partners 24/7/365. This commitment is a value at the core of every role in every office, always doing the right thing, and putting our customers first.
At Datto, we’re committed to cultivating a healthy, positive and growth enabling environment. We are proud of our wide ranging benefits package which is available to all full-time employees, including:
Datto is an equal opportunity employer.
By submitting an application, you acknowledge we will process your data in order to consider you for the position you apply for and for other open positions within our company for which you may be suited. We collect and store your data in accordance with our Recruiting Privacy Practices.
(AU Only) Note: Only candidates who are Australian Citizens or hold perm residency will be considered.
Fully supported remote working for the time being.
Agencies please note: This recruitment assignment is being managed directly by our internal talent team. We will certainly reach out to our external partners if we require additional talent options. Your respect for this process is appreciated.
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