Business Continuity and Crisis Manager

Albany | Boston | Norwalk | Portland | Remote | Rochester


As a BCP/DR and Crisis Management expert, there is no better place to practice your chosen profession than at Datto. We have the deepest appreciation for pragmatic and effective Business Continuity, it’s what we are most known for. We already speak your language and we’re ready for you to come take ownership of this critical function and help us with our continuous improvement efforts.

You report to Datto’s Director of Information Security and are empowered to identify weaknesses in, and improve preparedness for, business continuity, disaster recovery, and crisis events in all areas of our business. You coordinate activities related to this broad mandate throughout the organization. You are a standing member of the Enterprise Risk Committee, along with our CISO, CFO and General Counsel, to assure you operate with current context as you undertake your activities. You are responsible for helping to lead the organization’s response to any actualized adverse event. More simply put, you are able to do your life's work at a company that inherently appreciates what you do.

A Look Inside the Job:

  • Support and drive key processes for effective Business Continuity and Crisis Management.
  • Plan, coordinate and manage business continuity and disaster recovery activities to ensure plans are effective, maintained and tested.
  • Plan and coordinate efforts for preparedness exercises or tests to examine the effectiveness of continuity and crisis response plans (i.e. scenario-driven tabletop exercises, failover testing etc)
  • Develop and administer awareness and training programs in support of the Business Continuity and Crisis Management programs.
  • Provide leadership and direction to continuity and recovery teams during a crisis situation.
  • Work with the cyber risk team to perform quantitative risk analysis to identify points of vulnerability and recommend disaster avoidance and reduction strategies. Report and lead efforts to resolve high-impact risks, gaps and corrective action strategies and plans.
  • Collaborate with cross-functional teams to assure integration and compatibility of common response, priorities, and planning efforts.
  • Maintain continuity and recovery policies, and monitor compliance with those policies.
  • Develop a data driven methodology for continual monitoring and reporting of key resilience controls. 

About You:

  • Minimum 4 years directly supporting organizational BCP/DR and Crisis Management 
  • Excellent communication, both written and verbal
  • Proven record for developing and maintaining organizational wide crisis management
  • Proven record for driving organizational change and engagement with a BCP/DR program. 

Note: We are looking only for candidates willing to join us directly as W2 employees (No 3rd party candidates)

At Datto, we believe our employees are our greatest asset and offer all full-time employees a wide-ranging benefits package, including:

  • Comprehensive health-care benefits
  • Flexible paid time off policy
  • Charity match program
  • Education reimbursement
  • And more!

By submitting an application, you acknowledge we will process your data in order to consider you for the position you apply for and for other open positions within our company for which you may be suited. We collect and store your data in accordance with our Recruiting Privacy Practices.

Datto is an equal opportunity employer.

Business Continuity and Crisis Manager


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