Senior Pre-Sales Solutions Engineer

Singapore

As the world’s leading provider of cloud-based software and technology solutions delivered by managed service providers (MSPs), Datto believes there is no limit to what small and medium businesses can achieve with the right technology. 

Collaboration, teamwork, open communication, and transparency are vital to our success. Datto motivates and empowers our employees to grow through professional development, training opportunities, and internal promotions. Whether it's on one of our sport teams, monthly happy hours, or other company functions; work hard play hard is not just a cliché here. Comprehensive health care packages, fitness and education reimbursement are just a few of our benefits.  

The Opportunity

Join Datto’s emerging APAC team as a pre-sales technical consultant for partners and sales teams representing our BCDR and Networking solutions. More than winning a deal, you’re motivated by creating value to help partners grow and thrive. Opportunity to make an impact in a career defining role as part of our ASEAN expansion team. 

A Look Inside the Job

  • Provide technical pre-sales support to Datto sales teams MSP partners
  • Lead technical pre-sales conversations and deep product demos
  • Maintain detailed records in SalesForce, and other CRM platforms
  • Run regular training and enablement sessions via webinars and in person
  • Cultivate strong consultative relationships with individuals in partner organisations to ensure customer and partner satisfaction
  • Represent Datto at industry events
  • Maintain up-to-date knowledge of industry, technical and competitive landscapes
  • Support the achievement of bookings quota in your assigned territory

About You

  • Demonstrated experience and success in a pre-sales consulting role
  • Knowledge of common operating systems, server technologies, virtualisation and back-up technologies
  • Proven track record of troubleshooting IT computer, server or network issues to successful resolution
  • Excellent interpersonal, presentation and communication skills
  • At your best in a team selling environment
  • Passion for working in a fast-moving, start-up style environment
  • Curiosity and eagerness to learn

Bonus Points

  • An understanding of typical MSP services, business models, and market
  • Bachelor's Degree, or equivalent industry experience
  • Hands-on knowledge of SalesForce CRM

Fully supported remote role for now - based in Singapore

Datto - A little more!

Datto offers Unified Continuity, Networking, and Business Management solutions and has created a one-of-a-kind ecosystem of MSP partners. Datto supports our partners 24/7/365. This commitment is a value at the core of every role in every office, always doing the right thing, and putting our customers first.

Benefits

At Datto, we’re committed to cultivating a healthy, positive and growth enabling environment. We are proud of our wide ranging benefits package which is available to all full-time employees, including:

  • “Datto University” virtual on-boarding program
  • EAP (Employee Assistance Program)
  • LinkedIn Learning
  • Headspace App
  • Free food, drinks, and fresh organic fruit
  • Charity match program
  • Education reimbursement

Datto is an equal opportunity employer. 

By submitting an application, you acknowledge we will process your data in order to consider you for the position you apply for and for other open positions within our company for which you may be suited.  We collect and store your data in accordance with our Recruiting Privacy Practices.

Agencies please note: This recruitment assignment is being managed directly by our internal talent team. We will certainly reach out to our external partners if we require additional talent options. Your respect for this process is appreciated.

Senior Pre-Sales Solutions Engineer

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