Endpoint Infrastructure Engineer

Boston | Norwalk | Rochester

Datto, the world’s leading provider of IT solutions delivered through managed service providers, is looking for an Internal Systems Junior Administrator to join a growing team. Datto is a creative company at its core and is an exciting and dynamic workplace. We're 100% focused on our managed service provider partners and believe that with the right technology, managed service providers can change how businesses around the world operate. Datto provides data protection, business continuity, networking, business management, and file backup and sync products that empower and protect the clients of our 14,000+ partners. We're headquartered in Norwalk, Connecticut and have 22 offices worldwide.

The Endpoint Infrastructure Engineer is responsible for the oversight, operation, maintenance, and security of the entire end-user fleet of devices at Datto. These devices include laptops, desktops, and mobile devices running a range of Operating Systems. As well as maintaining secure procedures and policies that protect Datto’s information from internal and external threats while keeping the
highest level of productivity for the end-user. Furthermore, this position is required to have an expert level of knowledge on current and future technologies pertaining to endpoint management that includes but are not limited to RMM (Remote Monitoring and Management), Anti-Virus Software, Encryption Software, Authentication Techniques/Design, VPN Software, Imaging/Provisioning methods, Inventory Tracking Utilities, Task Automation (i.e. PowerShell, Bash, Python
Scripting), and more. Finally, this role will require Project Management skills and the ability to interface with C-level executives when evaluating new business-wide technologies.
 
Required Skills:
-The ability to work unsupervised on complex programs with minimal direction.
-The ability to communicate project plans, feasibility, and facilitate cross-departmental collaboration.
-The ability to perform cost analyses on possible new technologies and to evaluate potential impact on all aspects of the business.
-Must work closely with Security and Network Engineering when rolling out new processes, technologies, and applications to ensure secure and productive end-user experiences.
-Must be able to triage complex issues and be aware of a multitude of security threats/attack surfaces.
 
Required Technology Experience:
-RMM Software Experience: SCCM, Intune, Jamf, Intune, Spacewalk.
-Scripting Languages: PowerShell, Bash, Python.
-Anti-Virus Software: Malwarebytes, Microsoft Defender ATP, Endgame.-Encryption Software: Bitlocker, FileVault, WinMagic.
-VPN Software: GlobalProtect, Cisco AnyConnect
-Operating Systems: Windows, MacOS, Ubuntu, Fedora, Android, iOS
-Virtualization Software: Virt-Manager, VMWare, Hyper-V.
-Miscellaneous: Active Directory, Azure Active Directory, Okta, DHCP, DNS,
-Slack, Zoom, GSuite, MS Office.

At Datto, we believe our employees are our greatest asset and offer all full-time employees a wide-ranging benefits package, including:

  • Comprehensive health-care benefits
  • Free lunch every Friday
  • Flexible paid time off policy
  • Free food, drinks, and fresh organic fruit
  • Fitness reimbursement
  • Charity match program
  • Transit subsidy in select cities
  • Education reimbursement
  • And more!

By submitting an application, you acknowledge we will process your data in order to consider you for the position you apply for and for other open positions within our company for which you may be suited.  We collect and store your data in accordance with our Recruiting Privacy Practices.

Datto is an equal opportunity employer.

Endpoint Infrastructure Engineer

Demographic Questions

Individuals seeking employment at Datto are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. In order to track the effectiveness of our recruiting efforts and ensure we consider the needs of all our employees, please consider answering the following questions.

Completion is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter and any information that you do provide will be recorded and maintained in a confidential file.

Your responses to any of the following questions will be anonymized and only used to improve Datto’s diversity and inclusion initiatives. These responses will not be used / reviewed in connection with your application for employment.

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