Product Owner

Melbourne

As the world’s leading provider of cloud-based software and technology solutions delivered by managed service providers (MSPs), Datto believes there is no limit to what small and medium businesses can achieve with the right technology. 

Collaboration, teamwork, open communication, and transparency are vital to our success. Datto motivates and empowers our employees to grow through professional development, training opportunities, and internal promotions. Whether it's on one of our sport teams, monthly happy hours, or other company functions; work hard play hard is not just a cliché here. Comprehensive health care packages, fitness and education reimbursement are just a few of our benefits.  

The Opportunity

We are looking for our first Product Manager to join us in Australia and support the continued growth of the APAC business, specifically our recently acquired, SaaS eCommerce & Quoting solution, Gluh. As the Product Manager for thisplatform, you will be responsible for managing the product execution of the Gluh roadmap, including identification and execution of product enhancements, features and large scale project. 

You will have Product responsibility for a development team of 9 engineers and will drive strategic roadmap items that directly enable the global adoption and growth of the Gluh eCommerce & Quoting platform.

A Look Inside the Job

  • Own products or systems through entire product lifecycle -- from initial proposal, production, marketing and sales, through product retirement
  • Work with partners and internal stakeholders to understand what functionality and features they need/want, and use that input to define the feature roadmap. Keep stakeholders involved and informed throughout the planning, development, testing, and deployment lifecycle. Manage stakeholder and customer escalations when needed.
  • Using product research input, create detailed business and technical requirements, working alongside engineering to design, develop, and bring concepts to market
  • Contribute to the strategic planning process and ensure continuing alignment of the product strategy with the overall company strategy
  • Collaborate with product marketing and sales on go-to-market strategy and execution
  • Communicate all product releases, additions, and updates with customers, partners and internal stakeholders, sharing uses cases and benefits of new functionality
  • Establish success criteria for product usage and perform ongoing measurement and monitoring, using input to inform roadmap and designs.

About You

  • 2+ years of software product management/ product owner experience
  • A track record managing a successful product throughout its lifecycle
  • Demonstrated experience working with a team of technical experts in an agile environment
  • A technical background with an understanding and/or hands-on experience in software development and web technologies
  • Exceptional ability to collaborate and connect the dots between peers, managers and customers 
  • Excellent analytical skills - you measure success on the regular
  • Happy to work with a high level of autonomy- you'll be working remotely for the time being and will be the first Product Manager based in Australia

Bonus Points

  • A technical background with an understanding and/or hands-on experience in backup & recovery, SaaS application development, IaaS (AWS, GCP, and/or Azure), and Security.
  • BA/BS in Computer Science or related technical field or equivalent practical experience.
  • CSPO® or A-CSPO® Certification a plus.

Datto - A little more!

Datto offers Unified Continuity, Networking, and Business Management solutions and has created a one-of-a-kind ecosystem of MSP partners. Datto supports our partners 24/7/365. This commitment is a value at the core of every role in every office, always doing the right thing, and putting our customers first.

At Datto, we’re committed to cultivating a healthy, positive and growth enabling environment. We are proud of our wide ranging benefits package which is available to all full-time employees, including:

  • “Datto University” onboarding at our HQ in Connecticut (currently remote)
  • Health Insurance
  • Income Protection
  • LinkedIn Learning
  • Free food, drinks, and fresh organic fruit
  • Unlimited paid time off
  • Charity match program
  • Education reimbursement
  • An amazing culture that celebrates individuality

Datto is an equal opportunity employer. 

By submitting an application, you acknowledge we will process your data in order to consider you for the position you apply for and for other open positions within our company for which you may be suited.  We collect and store your data in accordance with our Recruiting Privacy Practices.

(AU Only) Note: Only candidates who are Australian Citizens or hold perm residency will be considered.

Fully supported remote working for the time being.

Agencies please note: This recruitment assignment is being managed directly by our internal talent team. We will certainly reach out to our external partners if we require additional talent options. Your respect for this process is appreciated.

Product Owner

Demographic Questions

Individuals seeking employment at Datto are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. In order to track the effectiveness of our recruiting efforts and ensure we consider the needs of all our employees, please consider answering the following questions.

Completion is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter and any information that you do provide will be recorded and maintained in a confidential file.

Your responses to any of the following questions will be anonymized and only used to improve Datto’s diversity and inclusion initiatives. These responses will not be used / reviewed in connection with your application for employment.

I identify my gender as:

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I consider myself a member of the LGBTQ+ community

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