Staff QA Engineer (BCDR)

Boston | Norwalk | Rochester

About Datto:

Datto, the world’s leading provider of IT solutions delivered through managed service providers, is looking for a Staff Quality Assurance Engineer to join a growing team. Datto is a creative company at its core and is an exciting and dynamic workplace. We're 100% focused on our managed service provider partners and believe that with the right technology, managed service providers can change how businesses around the world operate. Datto provides data protection, business continuity, networking, business management, and file backup and sync products that empower and protect the clients of our 14,000+ partners. We're headquartered in Norwalk, Connecticut and have 22 offices worldwide.

You will report to the Manager of Quality Assurance.

Does This Describe You:  

You’re a highly skilled, technical problem solver; a team player; and have a passion for software quality and customer advocacy.  You have an understanding of full technology stack and enjoy digging into code.  You enjoy working in a fast paced environment utilizing the latest technology.  

A Look Inside the Job:  

  • Participate as a quality ambassador, engineer and eyes of the customer as a member of an agile software development team
  • Identify creative ways to break the products, uncover and report defects as well as validate solutions
  • Identify test strategies that transition into detailed test specifications for existing and new features
  • Ensure/advocate for delivery of automated tests as part of the development lifecycle. 
  • Participate in release processes for your assigned projects
  • Drive effective and open communication regarding test timelines, schedules and status reports, issues, risk, and product quality across all levels of the engineering and product organizations
  • Provide mentorship with your peers in QA, Engineering, and Product on testing and QA; Partner with them to set product quality measurements and goals
  • Ability to maintain a dynamic, complex, and ever-changing test environment
  • Bring a fresh perspective by recommending improvements to the QA methodology

 

About You:

  • A Bachelor’s degree in Computer Science, Management Information Systems or Software Engineering; or equivalent work experience
  • 5+ years of hands-on experience in software quality assurance with the ability to read and understand code, and verify acceptance criteria
  • Highly technical, with a proven commitment to quality and a solid understanding of test concepts, practices, and procedures.
  • Experience identifying opportunities for automation and implementing robust automated test cases, Python experience preferred
  • Experience working in an agile environment
  • Experience with software configuration management and version control (GitLab a plus)
  • Experience testing APIs (cURL, Postman, etc) and implementing API automated testing
  • Proficient with Linux and shell scripting (equivalent Windows/Powershell knowledge a plus)
  • Able to write and understand basic SQL queries
  • Knowledge of quality assurance methodologies and concepts
  • Excellent problem-solving skills
  • Able to find opportunities for improvement and tackle them without external direction
  • Ability to think outside of the box
  • Dedication to collaboration
  • Deep understanding of software product cycles

Bonus Points:

  • Patience is key
  • Familiarity with object-oriented programming concepts
  • Experience with data visualization tools such as Kibana
  • Experience with monitoring services such as Datadog and Grafana
  • Experience with virtualization technologies such as VMWare, KVM and containers
  • Knowledge of networking concepts (e.g., TCP/IP, Multicast, Unicast, VLAN, OSI, etc.)
  • Knowledge of infrastructure (e.g., firewalls, iptables, ipsec, hypervisor, storage, monitoring, security, etc.) and have experience working with a cloud solution

Note: We are looking only for candidates willing to join us directly as W2 employees (No 3rd party candidates)

At Datto, we believe our employees are our greatest asset and offer all full-time employees a wide-ranging benefits package, including:

  • Comprehensive health-care benefits
  • Free lunch every Friday
  • Flexible paid time off policy
  • Free food, drinks, and fresh organic fruit
  • Fitness reimbursement
  • Charity match program
  • Education reimbursement
  • And more!

By submitting an application, you acknowledge we will process your data to consider you for the position you apply for and for other open positions within our company for which you may be suited. We collect and store your data following our Recruiting Privacy Practices.

Datto is an equal opportunity employer.

Staff QA Engineer (BCDR)

Demographic Questions

Individuals seeking employment at Datto are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. In order to track the effectiveness of our recruiting efforts and ensure we consider the needs of all our employees, please consider answering the following questions.

Completion is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter and any information that you do provide will be recorded and maintained in a confidential file.

Your responses to any of the following questions will be anonymized and only used to improve Datto’s diversity and inclusion initiatives. These responses will not be used / reviewed in connection with your application for employment.

I identify my gender as:

I identify as transgender:

I consider myself a member of the LGBTQ+ community

I identify my sexual orientation as:

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