As the world’s leading provider of cloud-based software and technology solutions delivered by managed service providers (MSPs), Datto believes there is no limit to what small and medium businesses can achieve with the right technology. Datto offers Unified Continuity, Networking, and Business Management solutions and has created a one-of-a-kind ecosystem of MSP partners. These partners provide Datto solutions to over one million businesses across the globe. Since its founding in 2007, Datto continues to win awards each year for its rapid growth, product excellence, superior technical support, and for fostering an outstanding workplace. With headquarters in Norwalk, Connecticut, Datto has global offices in the United Kingdom, Netherlands, Denmark, Germany, Canada, Australia, China, and Singapore. Learn more at datto.com.
As a member of the Data & Analytics team, the Senior Business Intelligence (BI) Analyst will use advanced technical and business knowledge to enhance our capability to analyze and “make sense” of large sets of data and translate findings in a visually appealing manner that tell a story and help us make better data driven decisions. Working with the Technical Support team, define and track KPIs, benchmarks and aid in identifying and measuring successful and failing strategies. Sr BI Analyst will be responsible for identifying opportunities for process improvement, understanding emerging BI tools and processes, supporting operational reporting, creating dashboards, and using advanced statistical skills to perform ad-hoc analysis.This role requires candidates to have an understanding of Tableau, or similar BI tools, as well as proven experience in modeling, forecasting, and data mining using Python and SQL. This position will also work with other departments to aid in the creation and management of data sources and users, fostering a sense of self-service analytics and providing strategic aid on company projects.
The Senior BI Analyst will need to combine several disparate data sources, from common RDBMS systems to cloud-based data warehouses. An ideal candidate will be one that is able to be creative and organized when working with highly complex datasets. While also being able to convey complex statistics at scale through dashboarding, presentations, or effective training.
A Look Inside the Job:
At Datto, we believe our employees are our greatest asset and offer all full-time employees a wide-ranging benefits package, including:
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Datto is an equal opportunity employer.
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