As the world’s leading provider of cloud-based software and technology solutions delivered by managed service providers (MSPs), Datto believes there is no limit to what small and medium businesses can achieve with the right technology. Datto offers Unified Continuity, Networking, and Business Management solutions and has created a one-of-a-kind ecosystem of MSP partners. These partners provide Datto solutions to over one million businesses across the globe. Since its founding in 2007, Datto continues to win awards each year for its rapid growth, product excellence, superior technical support, and for fostering an outstanding workplace. With headquarters in Norwalk, Connecticut, Datto has global offices in the United Kingdom, Netherlands, Denmark, Germany, Canada, Australia, China, and Singapore. Learn more at datto.com.
As a member of the Partner Operations Management Team, the Strategic Insights Manager will leverage critical thinking, data-backed analysis and business acumen to solve complex problems and enhance the overall Partner Experience (“CX”). This leader will drive and own the analytics strategy & roadmap for the entire CX organization, as well as support & enable key analytics-backed capabilities / initiatives (e.g., business insights, dashboards, reporting, c-level analysis & board decks).
This manager will work collaboratively with senior CX leaders, partner operations and the central BI team to drive growth / reduce churn. Knowledge of leveraging data to develop actionable business insights, board-level presentations and creation & management of reporting metrics / dashboards / statistical analysis. Additionally, this role will be expected to manage cross-functional initiatives as well as their own team.
You will report to the Senior Director of Partner Operations
Does This Describe You:
You are a collaborative, visionary problem solver with a passion for leveraging data & critical thinking skills to inform strategic decisions at a fast-growing technology company.
A Look Inside the Job:
Note: We are looking only for candidates willing to join us directly as W2 employees (No 3rd party candidates)
At Datto, we believe our employees are our greatest asset and offer all full-time employees a wide-ranging benefits package, including:
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Datto is an equal opportunity employer.
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