Principal Software Engineer -Network, RMM

Albany | Boston | Norwalk | Remote | Rochester | Toronto

As the world’s leading provider of cloud-based software and technology solutions delivered by managed service providers (MSPs), Datto believes there is no limit to what small and medium businesses can achieve with the right technology. Datto offers Unified Continuity, Networking, and Business Management solutions and has created a one-of-a-kind ecosystem of MSP partners. These partners provide Datto solutions to over one million businesses across the globe. Since its founding in 2007, Datto continues to win awards each year for its rapid growth, product excellence, superior technical support, and for fostering an outstanding workplace. With headquarters in Norwalk, Connecticut, Datto has global offices in the United Kingdom, Netherlands, Denmark, Germany, Canada, Australia, China, and Singapore. Learn more at datto.com.

You Would:  

The Datto RMM team enhances and maintains the software powering the remote management and monitoring cloud service delivered from around the globe from the Amazon AWS platform. In a nutshell, RMM provides a central support desk with the tools to audit, manage, monitor and support the distributed devices of their customers. It achieves this by installing an agent onto Windows, MacOS, Linux, iOS and Android platforms which communicate in real time with our cloud service in AWS. It’s what’s known as an agent-based RMM. With the increasing number of network devices now requiring management, Datto RMM has slowly increased it’s network monitoring capabilities but now we want to build on this platform to provide complete network management from the cloud. As the Principle Engineer you will be working with Product Management and Engineering leadership to design, develop, deploy and support a global agentless solution which leverages the existing AWS RMM platform to provide visibility, management and monitoring of customer networks and IoT estates.. Your responsibilities will extend to building a scrum team around you to achieve some very ambitious goals. 

Describes You: 

  • B.S. or M.S. in Software Engineering, Computer Science, or a related field (or equivalent experience)
  • 5+ years of professional experience with object-oriented or functional programming using languages such as Java, Python, C# or F#.
  • Experience with the network and network device management protocols and knowledge of industry best practices.
  • Experience developing automation of VM environments, preferably using VMware ESX and Hyper-V APIs 
  • Knowledge of networking concepts (VLAN, TCP/IP, Multicast, Unicast, OSI) 
  • Knowledge of network management protocols SNMP, LLDP, CDP and uPnP
  • Experience with AWS is advantageous.
  • Knowledge of IoT concepts
  • Understanding of infrastructure (firewalls, iptables, ipsec, hypervisor, storage, monitoring, security, etc.) 
  • Passionate technologist looking to teach and learn from the best in software development 
  • Independent, driven, creative, and likes to take ownership 
  • Thrives in an agile fast paced environment 

Benefits:

  • At Datto, we believe our employees are our greatest asset and offer all full-time employees a wide-ranging benefits package, including:

Summary of benefits not showing up? View a summary here: Datto Benefits

By submitting an application, you acknowledge we will process your data to consider you for the position you apply for and for other open positions within our company for which you may be suited. We collect and store your data following our Recruiting Privacy Practices.

Datto is an equal opportunity employer.

Note: We are looking only for candidates willing to join us directly as W2 employees (No 3rd party candidates)

 

Principal Software Engineer -Network, RMM

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