Senior Linux Distributed Services Engineer

Norwalk | Remote | Rochester

As the world’s leading provider of cloud-based software and technology solutions delivered by managed service providers (MSPs), Datto believes there is no limit to what small and medium businesses can achieve with the right technology. Datto offers Unified Continuity, Networking, and Business Management solutions and has created a one-of-a-kind ecosystem of MSP partners. These partners provide Datto solutions to over one million businesses across the globe. Since its founding in 2007, Datto continues to win awards each year for its rapid growth, product excellence, superior technical support, and for fostering an outstanding workplace. With headquarters in Norwalk, Connecticut, Datto has global offices in the United Kingdom, Netherlands, Denmark, Germany, Canada, Australia, China, and Singapore. Learn more at

Datto, the world’s leading provider of IT solutions delivered through managed service providers, is looking for a Senior Linux Distributed Services Engineer to join a growing team responsible for providing monitoring and alerting for internal customers.  We work with numbers (metrics) and messages (logs) that your application produces, reacting in real-time as well as recording significant historical trends which can be graphed.  We build in-house systems that feasibly work at our large scale, such as elkstack and OpenTSDB.

You will report to the Sr. Monitoring Engineer I - Lead.

A Look Inside the Job:

  • Participate in the architecture, installation, and operation of various Big Data systems including Hadoop, Cassandra, Elasticsearch, and Redis 
  • Work with big fleets of hosts, and large scales of data 
  • Learn what makes distributed systems tick by collecting and analyzing metrics 
  • Ensure system stability, scalability, security, and performance 
  • Solve complex scaling challenges 
  • Partner with developers to construct solutions to analytics problems 
  • We build and support in-house systems that feasibly work at our large-scale, using open source technologies, primarily Zabbix and others like kafka, elasticsearch, Hadoop (hbase, OpenTSDB, hdfs), redis, cassandra, Icinga, and Bosun
  • Travel on a limited basis (No more than four times per year for the quarterly department meeting in Norwalk, CT) 
  • Limited on-call responsibilities (It's not bad, trust me)

About You:

  • 10+ years of experience with Linux administration (Ubuntu preferred, but it doesn't matter) 
  • Willingness to participate in a small team that consists of mostly remote members 
  • Intermediate knowledge of at least one Big Data technology: Cassandra, Elasticsearch, Hadoop 
  • 10+ years of experience with monitoring platforms at scale, preferably Zabbix
  • Solid configuration management skills (Ansible preferred, Datto also uses Puppet, Salt) 
  • Experience with scripting and system automation (Bash, Python, Perl, Awk, etc.) 
  • Work well in an energized environment 
  • Documentation skills mandatory 
  • Excellent diagnostic expertise including problem investigation, root-cause analysis, and resolution skills 
  • The desire and ability to see a problem through to a complete solution 
  • You pick up on things quickly 
  • Ability to effectively manage time and push multiple projects at once 

Note: We are looking only for candidates willing to join us directly as W2 employees (No 3rd party candidates)


  • At Datto, we believe our employees are our greatest asset and offer all full-time employees a wide-ranging benefits package, including:

Summary of benefits not showing up? View a summary here: Datto Benefits

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Datto is an equal opportunity employer.

Senior Linux Distributed Services Engineer

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