Operations Associate


Datto, the world’s leading provider of IT solutions delivered through managed service providers. Datto is a creative company at its core and is an exciting and dynamic workplace. We're 100% focused on our managed service provider partners and believe that with the right technology, managed service providers can change how businesses around the world operate. Datto provides data protection, business continuity, networking, business management, and file backup and sync products that empower and protect the clients of our 14,000+ partners. We're headquartered in Norwalk, Connecticut and have 22 offices worldwide. You will report to the Operations Manager.

Does This Describe You:

You're hands on, a self starter, independent, and strong when it comes to communication and collaboration!

A Look Inside the Job:

  • Oversee the daily functions of the office
  • Maintain a work environment that is safe, useful, accessible, clean and fun for all Datto employees
  • Day to day technical and facilities operations requests
  • Office seat moves and setups
  • Setup and maintain employee workstations (Windows, Mac, Linux)
  • Desktop support
  • Employee on/off boarding
  • Asset tracking
  • Space/seating management
  • Install and manage A/V systems
  • Generate purchase orders
  • Manage administrative tasks (Shipping/Receiving/Inventory/Data Entry etc…)
  • Handles remote organization of special events, (assistance with set up, food ordering, clean up, etc…) and lunch & Learns, which may occur after normal business hours
  • Coordinates with necessary vendors to meet organizational needs.
  • Planning and ordering weekly office lunches & snacks
  • Maintains budget (snack, office supply and friday lunch) sheet for location
  • Assist in oversight of office IDF closet and physical networking
  • Ad Hoc projects as needed by senior management
  • Provide after-hours emergency response as needed
  • Must lead by example
  • Must go above and beyond, providing an exceptional level of service to all internal employees
  • Coordinate projects/tasks with teams & departments (Ex: Facilities, Events, HR, ITS, NetEng)

About You:

  • Bachelor’s Degree or equivalent years of experience with similar position. 
  • Ability to multi-task in a fast paced environment
  • Successful candidates must possess excellent critical thinking and troubleshooting skills.
  • Basic Windows and Mac OS application knowledge and troubleshooting skills
  • Proficient in MS Word, Excel, and other programs
  • Jira (or equivalent) ticket systems experience
  • Structured cabling and low voltage wiring knowledge
  • Knowledge of building infrastructure & mechanicals is a bonus
  • Some travel may be required
  • Ability to lift over 50lbs

At Datto, we believe our employees are our greatest asset and offer all full-time employees a wide-ranging benefits package, including:

  • Comprehensive health-care benefits
  • Free lunch every Friday
  • Flexible paid time off policy
  • Free food, drinks, and fresh organic fruit
  • Fitness reimbursement
  • Charity match program
  • Education reimbursement
  • And more!

By submitting an application, you acknowledge we will process your data in order to consider you for the position you apply for and for other open positions within our company for which you may be suited.  We collect and store your data in accordance with our Recruiting Privacy Practices.

Datto is an equal opportunity employer.

Operations Associate

Demographic Questions

Individuals seeking employment at Datto are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. In order to track the effectiveness of our recruiting efforts and ensure we consider the needs of all our employees, please consider answering the following questions.

Completion is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter and any information that you do provide will be recorded and maintained in a confidential file.

Your responses to any of the following questions will be anonymized and only used to improve Datto’s diversity and inclusion initiatives. These responses will not be used / reviewed in connection with your application for employment.

I identify my gender as:

I identify as transgender:

I consider myself a member of the LGBTQ+ community

I identify my sexual orientation as:

I identify my ethnicity as:

Veteran status:

I have a physical disability:


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