Many managed service providers (MSPs) have a technical background rather than one in business or sales. You may be one of them. And that makes sense since your focus is finding the right technology for your customers. However, tech chops alone don’t guarantee business growth. To expand your managed services practice, you need a defined sales strategy.
It's no secret that technology expertise is in high demand and the labor market is tight. Many MSPs struggle to find and keep qualified field technicians. One solution is to supplement full-time technicians with contractors using an online marketplace such as Field Nation.
For years, networking technologies have been a constant for IT service providers, resellers, value-added resellers (VARs), and MSPs. Edge routers, firewalls, switches, and wireless access points are in use in virtually every business.