City Avoids Ransom Demand and Restores Files from Backup

Sep 06, 2019

City Avoids Ransom Demand and Restores Files from Backup

BY Chris Brunau

Ransomware

Bucking the trend of recent ransomware incidents, a Massachusetts city was recently hit with a ransom demand and restored their encrypted files from backups.

New Bedford was recently hit with Ryuk ransomware (read more about some common ransomware types) and a $5.3 million demand to regain access to their files. Instead of facing significant downtime or paying the ransom, they took the ideal route and restored their data thanks to proactive planning and a BCDR solution.

According to reports, the attack occurred over the 4th of July weekend when their systems were turned off, so the ransomware attack was less pervasive than it could have been. The attack hit an estimated 4 percent of their computers.

The city said no critical systems were impacted and they have implemented additional security measures and processes to better protect themselves in the future. 

This is a reminder that the best way to fight ransomware is by protecting your files and systems and preventing the ransomware in the first place. This is done with a multilayered approach:

  • Use a good quality antivirus program, and patch and update operating systems regularly
  • Educate your users about ransomware and how to detect phishing and social engineering schemes
  • Back up files often — and automatically. While the backup does not prevent infiltration, it does give you an out — instead of paying the ransom, you can restore to a pre-attack status

To learn more about the current landscape of ransomware and how you can avoid falling victim, check out Datto's State of the Channel Ransomware Report.

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