October 26, 2020
Phoenix-based MSP Chooses Datto For Healthcare IT Services
XLCON, a Phoenix, AZ based managed service provider (MSP), dealt with headaches associated with a number of lower-cost backup solutions over the years. These products offered lower upfront cost, but came along with manual labor and management issues that increased total cost of ownership.
Some of the products they tried simply weren’t designed for MSPs. Every client’s backups had to be managed independently—there was no way to manage multiple clients from a single portal. This was highly inefficient. It also meant they had to build and manage separate VPNs for each client, incurring more administrative costs
Others just didn’t offer the reliability they needed. With one product, they simply couldn’t trust that backup verification was accurate and would run into problems on restore. With another, they struggled to sync backups offsite for disaster recovery.
However, a string of ransomware attacks that impacted other MSPs pushed XLCON to look for a more secure, reliable solution. To learn more about how they resolved these issues with Datto, checkout this Success Story: