The Datto MSP Blog | Best Practices and for Managed Service Providers

Microsoft Exchange Hack: 5 Tips to Guide an MSP’s Response

Cybersecurity

Mar 11, 2021

Microsoft Exchange Hack: 5 Tips to Guide an MSP’s Response

Keith Dempsey

The newest threat affecting the broader IT community is a complex mess of information related to Microsoft Exchange, with not just one, but multiple zero-day exploits, making this more than an everyday problem.

Uncover What’s on Your Network with Datto RMM's IT Asset Discovery Tool

RMM

Mar 09, 2021

Uncover What’s on Your Network with Datto RMM's IT Asset Discovery Tool

Ona Blanchette

Asset discovery tools provide an automated solution for an accurate inventory of all the hardware and software on the network or environment.

How BCDR Fits Into a Cyber Resilience Strategy

BCDR Cybersecurity

Mar 08, 2021

How BCDR Fits Into a Cyber Resilience Strategy

Andrew Burton

The term “cyber resilience” refers to a business's ability to continuously deliver on its intended outcome despite adverse cyber events. Managed service providers (MSPs) use information security and business continuity and disaster recovery (BCDR) technologies and organizational resilience practices to help their clients achieve cyber resilience.

BCDR

Mar 07, 2021

What Is Bare Metal Restore?

David Weiss

Bare metal restore is a process in which a compromised network system is restored on a bare metal computer, from the ground up.

The Benefits of Deploying Datto Workplace With Hybrid Capabilities

Datto Products File Backup & Sync

Mar 02, 2021

The Benefits of Deploying Datto Workplace With Hybrid Capabilities

Ryan North

Datto Workplace offers a hybrid deployment option that allows MSPs to make files accessible via Workplace in the cloud as well as a local, centralized data storage repository, giving MSPs the ability to bridge legacy hardware to cloud and sync with their Workplace account.

SIRIS Deployment Flexibility: Choosing the Right Solution

BCDR

Mar 02, 2021

SIRIS Deployment Flexibility: Choosing the Right Solution

Ona Blanchette

Datto SIRIS offers a broad range of deployment options from software-only implementations to purpose-built backup appliances. This deployment flexibility enables MSPs to implement the solution that fits their clients’ (and their own) requirements.

How MSPs Can Support Clients During a Microsoft or Google Outage

MSP Best Practices SaaS Protection

Feb 26, 2021

How MSPs Can Support Clients During a Microsoft or Google Outage

Courtney Heinbach

An outage can happen at any time and lasts for an undetermined amount of time. While it can be frustrating, the impact an outage has on productivity and business processes is a serious concern. Here's how MSPs can support their clients through an outage.

SaaS Protection

Feb 24, 2021

SMBs’ Shift to the Cloud Makes SaaS Protection a Critical MSP Offering

Erin Stephan

Florida-based ShowTech Solutions found more and more clients migrating to the cloud and an increased need for cloud-to-cloud backup.

Silver Sparrow Dropper Flies Through macOS Detection; Free Script Available for MSPs

Cybersecurity Datto News

Feb 23, 2021

Silver Sparrow Dropper Flies Through macOS Detection; Free Script Available for MSPs

Dan Garcia

As a threat emerged this week in the form of a new dropper called Silver Sparrow, the Datto RMM engineering team sprung into action and has developed a free script for MSPs that detects the presence of this dropper.

Why MSPs Should Look for BCDR Solutions with Deployment Flexibility

BCDR Datto Products

Feb 23, 2021

Why MSPs Should Look for BCDR Solutions with Deployment Flexibility

Courtney Heinbach

MSPs have varying needs in how they deploy business continuity and disaster recovery (BCDR) to their clients. Does your BCDR solution offer you that flexibility?

A Closer Look at How Rapid Rollback Works

BCDR

Feb 22, 2021

A Closer Look at How Rapid Rollback Works

Dan Ciccone

Rapid Rollback enables MSPs to incrementally revert changed data on a production machine to a previously backed up state without formatting or partitioning the target hardware—and to do it quickly.

Breaking Down the Cost of Datto Unified Continuity Solutions

BCDR Datto Products

Feb 18, 2021

Breaking Down the Cost of Datto Unified Continuity Solutions

Bjorn Leenen

When delivering BCDR services, first and foremost you need a reliable solution. Second, as an MSP, you want to look at the bigger picture and determine how this offering will impact your bottom line in the long run.