The Datto MSP Blog | Best Practices and for Managed Service Providers

What is CryptoLocker Ransomware and How Does it Work?

BCDR Cybersecurity Ransomware RMM SaaS Protection

Mar 24, 2021

What is CryptoLocker Ransomware and How Does it Work?

Courtney Heinbach

MSPs report CryptoLocker is the #1 ransomware strain affecting their clients. Here's what you need to know about it.

MSP Best Practices RMM

Mar 23, 2021

Managing Windows 10 Updates

John Peterson

One prominent hurdle that many MSPs face is the deployment and configuration of Windows 10 Feature Updates. Here are some tips on how to manage them.

Datto RMM Ransomware Detection: Tried and Tested by MRG Effitas

Cybersecurity Ransomware RMM

Mar 19, 2021

Datto RMM Ransomware Detection: Tried and Tested by MRG Effitas

Adrian Luh

Datto commissioned MRG Effitas, a world-leading, independent IT security efficacy testing and assurance company trusted by anti-malware vendors across the world, to evaluate RMM Ransomware Detection. Here are the results.

Meet Clients’ BCDR Needs and Cost Requirements with Flexible Deployment

BCDR Datto Products

Mar 18, 2021

Meet Clients’ BCDR Needs and Cost Requirements with Flexible Deployment

Courtney Heinbach

To ensure MSPs can meet the needs of their clients, it’s important to use MSP-centric technology that provides flexibility.

Microsoft Teams Update Retracted After Outages

MSP Best Practices SaaS Protection

Mar 16, 2021

Microsoft Teams Update Retracted After Outages

Courtney Heinbach

The latest Teams update has caused outages for some Microsoft 365 users, causing Microsoft to retract the update. Learn more in our blog.

What is CTB-Locker Ransomware and How Does it Work?

Cybersecurity MSP Best Practices Ransomware

Mar 16, 2021

What is CTB-Locker Ransomware and How Does it Work?

Courtney Heinbach

While there's no foolproof way to protect against ransomware, there are steps MSPs can take to educate their staff and their clients about the various ransomware strains that could drastically impact business operations.

How RMM Improves Cyber Resilience for SMBs

Cybersecurity RMM

Mar 15, 2021

How RMM Improves Cyber Resilience for SMBs

Andrew Burton

MSPs use remote monitoring and management (RMM) software, among other tools and practices, to help their small and medium business (SMB) clients achieve cyber resilience.

RMM Automation Is Key To Remote IT Management Efficiency

RMM

Mar 15, 2021

RMM Automation Is Key To Remote IT Management Efficiency

Ona Blanchette

Scripting eliminates most of the manual handwork of routine tasks, as well as the potential for human error. Datto RMM enables Partners to quickly create their own scripts.

Microsoft Exchange Hack: 5 Tips to Guide an MSP’s Response

Cybersecurity

Mar 11, 2021

Microsoft Exchange Hack: 5 Tips to Guide an MSP’s Response

Keith Dempsey

The newest threat affecting the broader IT community is a complex mess of information related to Microsoft Exchange, with not just one, but multiple zero-day exploits, making this more than an everyday problem.

Uncover What’s on Your Network with Datto RMM's IT Asset Discovery Tool

RMM

Mar 09, 2021

Uncover What’s on Your Network with Datto RMM's IT Asset Discovery Tool

Ona Blanchette

Asset discovery tools provide an automated solution for an accurate inventory of all the hardware and software on the network or environment.

How BCDR Fits Into a Cyber Resilience Strategy

BCDR Cybersecurity

Mar 08, 2021

How BCDR Fits Into a Cyber Resilience Strategy

Andrew Burton

The term “cyber resilience” refers to a business's ability to continuously deliver on its intended outcome despite adverse cyber events. Managed service providers (MSPs) use information security and business continuity and disaster recovery (BCDR) technologies and organizational resilience practices to help their clients achieve cyber resilience.

BCDR

Mar 07, 2021

What Is Bare Metal Restore?

David Weiss

Bare metal restore is a process in which a compromised network system is restored on a bare metal computer, from the ground up.