When selecting a remote monitoring and management (RMM) solution, there are many considerations. You’ll obviously start with monitoring and management capabilities and integration with the rest of your tech stack.
Co-managed IT refers to the collaboration between a managed service provider (MSP) and a client’s internal IT department. It is common among MSPs that serve larger businesses with in-house IT teams. It is less common, but not unheard of, for MSPs serving small businesses.