There are many facets to leveraging a remote monitoring and management (RMM) tool effectively. From monitoring, reporting, and real-time, customized alerts to automated patching and near-full remote control of any IT environment, RMM tools are invaluable for managed service providers (MSPs).
Datto has created a FireEye Red Team Countermeasure Scanner that leverages the FireEye published detection methods. MSPs can use the scanner to detect indicators that the stolen tools are being, or have been, used on managed systems.
Downtime is a common, yet unanticipated side effect of a successful ransomware attack. Without the right solutions in place to get business operations back up and running, downtime is virtually inevitable.