Page 18 | The Datto MSP Blog | Best Practices and for Managed Service Providers

MSP Best Practices RMM

Mar 23, 2021

Managing Windows 10 Updates

John Peterson

One prominent hurdle that many MSPs face is the deployment and configuration of Windows 10 Feature Updates. Here are some tips on how to manage them.

BCDR Datto Products

Mar 18, 2021

Meet Clients’ BCDR Needs and Cost Requirements with Flexible Deployment

Courtney Heinbach

To ensure MSPs can meet the needs of their clients, it’s important to use MSP-centric technology that provides flexibility.

Cybersecurity MSP Best Practices Ransomware

Mar 16, 2021

What is CTB-Locker Ransomware and How Does it Work?

Courtney Heinbach

While there's no foolproof way to protect against ransomware, there are steps MSPs can take to educate their staff and their clients about the various ransomware strains that could drastically impact business operations.

Cybersecurity RMM

Mar 15, 2021

How RMM Improves Cyber Resilience for SMBs

Andrew Burton

MSPs use remote monitoring and management (RMM) software, among other tools and practices, to help their small and medium business (SMB) clients achieve cyber resilience.

Cybersecurity

Mar 11, 2021

Microsoft Exchange Hack: 5 Tips to Guide an MSP’s Response

Keith Dempsey

The newest threat affecting the broader IT community is a complex mess of information related to Microsoft Exchange, with not just one, but multiple zero-day exploits, making this more than an everyday problem.

RMM

Mar 09, 2021

Uncover What’s on Your Network with Datto RMM's IT Asset Discovery Tool

Ona Blanchette

Asset discovery tools provide an automated solution for an accurate inventory of all the hardware and software on the network or environment.

BCDR Cybersecurity

Mar 08, 2021

How BCDR Fits Into a Cyber Resilience Strategy

Andrew Burton

The term “cyber resilience” refers to a business's ability to continuously deliver on its intended outcome despite adverse cyber events. Managed service providers (MSPs) use information security and business continuity and disaster recovery (BCDR) technologies and organizational resilience practices to help their clients achieve cyber resilience.

BCDR

Mar 07, 2021

What Is Bare Metal Restore?

David Weiss

Bare metal restore is a process in which a compromised network system is restored on a bare metal computer, from the ground up.

BCDR

Mar 02, 2021

SIRIS Deployment Flexibility: Choosing the Right Solution

Ona Blanchette

Datto SIRIS offers a broad range of deployment options from software-only implementations to purpose-built backup appliances. This deployment flexibility enables MSPs to implement the solution that fits their clients’ (and their own) requirements.

MSP Best Practices SaaS Protection

Feb 26, 2021

How MSPs Can Support Clients During a Microsoft or Google Outage

Courtney Heinbach

An outage can happen at any time and lasts for an undetermined amount of time. While it can be frustrating, the impact an outage has on productivity and business processes is a serious concern. Here's how MSPs can support their clients through an outage.

SaaS Protection

Feb 24, 2021

SMBs’ Shift to the Cloud Makes SaaS Protection a Critical MSP Offering

Erin Stephan

Florida-based ShowTech Solutions found more and more clients migrating to the cloud and an increased need for cloud-to-cloud backup.

Cybersecurity Datto News

Feb 23, 2021

Silver Sparrow Dropper Flies Through macOS Detection; Free Script Available for MSPs

Dan Garcia

As a threat emerged this week in the form of a new dropper called Silver Sparrow, the Datto RMM engineering team sprung into action and has developed a free script for MSPs that detects the presence of this dropper.