Opal Business Solutions prides themselves in protecting data and easing their clients’ minds. They provide a variety of services to their clients, including managed IT services, cloud hosting, and custom software.

About three years ago, Opal partnered with Datto after a couple of unfortunate situations with their previous backup and disaster recovery (BDR) solution.

According to Jim Martin, Manager of Network Services at Opal, a more robust solution was critical, and they switched to Datto.

The switch paid off for Opal and one of their clients, SP Flooring & Design Center. One Friday evening, SP Flooring & Design’s Office Manager, Bonnie Sippel, received a frantic call. “When the phone rang to let me know ransomware encrypted and locked our files, panic quickly set in. We had backups in place, but we weren’t sure how much information was at risk. Luckily, the affected data was minimal,” said Sippel. “Despite the potentially catastrophic scenario for our company, I knew we were in good hands with Opal. They have our best interests in mind at all times, and they are always quick to address any issues,” she added. 

To learn more, read the full success story