March 10, 2016
Keeping Up With BCDR Best Practices
In our latest blog series, Donna Childs shares her knowledge with the Datto community. Childs is a disaster recovery expert and founder of Prisere LLC, and has advised Fortune 500 companies in risk management and operational continuity strategies. Read some of her recent posts: Getting Started With Business Continuity Planning and Protecting Business Data By Creating An Inventory Of Key Files And Documents.
Putting measures in place to protect your business is a work in progress. Whether it includes some of the topics I previously covered such as creating an inventory of key files or deciding which risks to retain, you can always learn new lessons and improve your practices. You’ll need a plan for continuous improvement. Technologies and tools that were not available five years ago can enhance your business continuity. Check in with your advisors, such as your IT advisor, your accountant, your attorney, etc. to update them as to the performance of your business and ask if they have any suggestions as to how they can improve.
In the example of an emergency situation, cash is king. In the absence of power, credit cards are useless, and a disaster brings many unanticipated out-of-pocket expenses. Another tip is to take time to reflect and learn in a calm and relaxed place. Any disruption to normal operations causes stress.
Your business continuity plan will have to be updated and refreshed from time to time. Emergency evacuation routes change, some of your service providers may have moved to different offices, employee responsibilities have been re-assigned.
Make sure your plan reflects those changes and is up to date. It is also important to have employees review the plan on a periodic basis. As events recede into memory, people don’t always remember what they are supposed to do and mistakes happen. Reviewing the business continuity plan every month or so ensures that nothing is forgotten. Additionally, ensure your process of onboarding new employees includes training of your business continuity procedures.
For more tips on creating a disaster recovery plan for SMBs, check out the recent webinar I hosted with Datto.