July 19, 2016
How Trinity Networx Defeats Ransomware With Datto
Trinity Networx, LLC. is a managed service provider (MSP) located in Chino, CA. Trinity is a lean operation with only five employees, but despite their small staff size, they deliver top-notch managed services to their clients.
“We want to make it as simple as possible for our clients. We want our managed services to feel as seamless and smooth as if we were the company’s internal IT department,” said Lance Reichenberger, CEO at Trinity. Trinity has been in business for over eight years, seeing exponential growth year after year. “Datto helps us grow in various ways. Whether it’s through co-branded marketing, the Datto Partner Portal, or training — they’re always looking out for partners,” Reichenberger said.
For Trinity, many issues can be traced back to end-user error. According to Reichenberger, they often don’t consider what is at stake for the company when they click on suspicious links or files, he said. This was exactly how one of their clients was infected with ransomware on two separate occasions when an employee downloaded infected files via an email. The client is a staffing agency that deals with various types of sensitive and personal data. In both cases, Trinity restored their data and avoided paying a ransom to regain access to their files.
Thanks to Trinity and Datto, the client suffered minimal downtime and data loss in both ransomware instances. To learn more, read the success story.