Making the switch from break-fix to managed services can be a tough sell for clients accustomed to paying for services on an hourly basis rather than by subscription. Additionally, it requires a cultural shift within your organization. Engineers who came up in the break-fix world may struggle with the switch.
However, with proper preparation, moving from break-fix to MSP doesn't have to be a daunting task. To get started, check out our recent webinar below. In this webinar, we covered the benefits of switching to managed services, how to keep customers throughout the transition, and how to close new business.