How MSPs Can Help Businesses Navigate the Cybersecurity Landscape

How MSPs Can Help Businesses Navigate the Cybersecurity Landscape

By Courtney Heinbach

With the world in the midst of a global pandemic, people continue to work and shop from home in record numbers. We’ve never needed more awareness and education around recognizing and preventing cyberattacks. October is National Cybersecurity Awareness Month and is important this year as cybercriminals step up their efforts to compromise and steal data, especially personal and financial data.

Before we dive into some tips about how to navigate through these unchartered waters, here’s a quick recap of cyberattack activity since March 2020.

  • Top cybersecurity experts from the FBI report: 4,000 cyberattacks a day since the COVID-19 pandemic.
  • Microsoft reports that COVID-19 themed attacks, where cybercriminals get access to a system through the use of phishing or social engineering attacks, have jumped to 20,000 to 30,000 a day in the U.S. alone.
  • MonsterCloud, a cybersecurity firm, reports that ransomware attacks against cybersecurity firms and law agencies are up 800% during the pandemic.

This is just a taste of what has been happening and there haven’t been any signs of it slowing down. Phishing scams and ransomware are on the rise, and employees are often the first point of contact for cyber threat actors. This is the time to review your communication and collaboration plans in the event of a cyberattack and to reach out to clients and urge them to invest in technology that will protect data and maintain business continuity. Offering to educate their employees by hosting a webinar or providing additional educational materials to help clients create awareness across their businesses will help thwart some attacks.

What else can you be doing to help clients strengthen their security posture?

Audit their technology stack. What kind of business continuity solutions are clients using right now? Have they considered business continuity and disaster recovery (BCDR) or file backup and sync? These solutions are critical in our current environment. Build the case and share the reasons why solutions like these can make the difference when disaster strikes. Ensure they are keeping up-to-date with the latest software, patches, and anti-malware security and be sure they’re installing updates immediately. With a solution like Datto RMM, you can automate this for them.

Offer clients solutions that can increase peace of mind. Take file sync, for example. Your clients need a file sync solution that can help them avoid potential disruptions and data breaches. With Datto Workplace, our partners can promise clients 99.99% uptime, rock-solid security measures, and state-of-the-art collaboration capabilities.

Impress upon them the need to backup cloud data. With more reliance on cloud-based applications due to remote working, data is more vulnerable. Too often clients using Microsoft 365 and G Suite have a false sense of security about their backup capabilities. This can be dangerous when cyberattacks are on the rise. Limited backup means clients are at a higher risk of total data loss. Offer them reliable backup—SaaS Protection— that quickly recovers and restores all of their data in the event of a data breach.

Businesses are rapidly changing the way they conduct business to keep up with the world around them, and cybercriminals are using this to their advantage. The best thing you can do for clients right now is to be there for them. They’re looking to you for trusted, strategic guidance. This is your opportunity to show the value you deliver while giving them peace of mind during a challenging time. Use this month to educate clients on the need for tighter cybersecurity measures that can save them time, money, and disruption - all while protecting their valuable business data.

Datto’s Global State of the Channel Ransomware Report

Ransomware is a growing problem for businesses of all sizes. In our annual report, learn about the risks MSPs and the channel face, and how businesses are working to combat ransomware.

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